Summary
Overview
Work History
Education
Skills
Timeline
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Antonio Brown

Atlanta,GA

Summary

13+ year goal-oriented recruiting professional motivated to achieve demanding targets under pressure filled deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Very efficient using SALES FORCE, ICYMS, GREEN HOUSE, BULLHORN and other applicant tracking systems.

Overview

16
16
years of professional experience

Work History

Customer Service Manager

Nokia Logistics / Amazon
09.2023 - 02.2024
  • Oversaw team of 9 dispatch agents, handling any extreme over fill customer complaints
  • Maximizes customer operational performance by providing help desk resources and technical advice.
  • Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees.
  • Manages customer service staff, communicates job expectations, and performs appraisals and job reviews.
  • Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results.
  • Implements production, productivity, quality, and customer-service standards.
  • Contributes customer service information and recommendations to strategic plans and reviews.

Healthcare Recruiter

The Jonus Group
06.2022 - 08.2023
  • Assisting and coordinating the development of strategic physician recruitment plans.
  • Assist with Physician credentialing when needed
  • Performing initial interview and screening processes to determine candidates' suitability.
  • Placing Physicians for healthcare / VA organizations.
  • Developed strong relationships with clients to understand their unique staffing needs and provide tailored solutions accordingly.
  • Researching and participating in conferences, job fairs, and Physician Recruitment opportunity events..
  • Managed multiple requisitions simultaneously while maintaining focus on quality placements within designated timelines.


Senior Healthcare Recruiter

PRG Recruiters
05.2020 - 06.2022
  • Trail blazed the new "Healthcare" division at this company. I led a team of 3 Healthcare recruiters
  • Led training sessions for junior recruiters, enhancing their knowledge of best practices in healthcare recruitment strategies.
  • Conducted thorough pre-screening interviews to ensure candidates met necessary qualifications and requirements for healthcare roles.
  • Developed a robust referral network through proactive relationship-building with satisfied clients and placed candidates.
  • Expanded company presence at industry-specific events such as career fairs, conferences, and networking gatherings to increase brand recognition within the healthcare community.
  • Increased candidate placements by developing and implementing strategic recruitment plans for healthcare professionals.
  • Exhibited exceptional attention to detail while managing multiple job requisitions simultaneously; ensured all relevant information was accurately recorded and communicated to stakeholders in a timely manner.

Lead Physician Recruiter

Veterans Federal Administration
06.2016 - 05.2020
  • Developed strong relationships with physicians and medical professionals, expanding the network of potential candidates.
  • Enhanced recruitment process by streamlining candidate sourcing and selection techniques.
  • Organized recruitment events such as job fairs and conferences to source talented physician candidates effectively.
  • Improved interview-to-hire ratio by implementing thorough screening and interviewing processes.
  • Facilitated smooth onboarding processes for new hires, providing support throughout their transition into new roles.
  • Assisted with credentialing when needed

Talent Acquisition Specialist/ Physician Recruiter

Aurora Behavioral Health System
03.2008 - 04.2016
  • Recruited every position the hospital needed from cafeteria staff to head clinical Physician
  • Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.
  • Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
  • Collaborated cross-functionally with HR colleagues to develop targeted initiatives aimed at enhancing employee engagement, diversity, and inclusion within the organization.
  • Facilitated internal mobility opportunities through proactive identification of high-potential employees suitable for advancement or lateral moves within the organization.

Education

Bachelor of Science - Psychology

Washington State University
Pullman, WA
05.2001

High School Diploma -

South Mountain High School
Phoenix, AZ
05.1995

Skills

    • Applicant Qualification
    • Decision Making
    • Employment Data Tracking
    • Employee Relations
    • New Hire Onboarding
    • Networking and Partnership Development
    • Employee Hiring
      • Retention Program Development
      • Recruitment Management
      • In-Person and Telephone Interviewing
      • Candidate Searching
      • Relationship Building
      • Pre-Employment Screening

Timeline

Customer Service Manager

Nokia Logistics / Amazon
09.2023 - 02.2024

Healthcare Recruiter

The Jonus Group
06.2022 - 08.2023

Senior Healthcare Recruiter

PRG Recruiters
05.2020 - 06.2022

Lead Physician Recruiter

Veterans Federal Administration
06.2016 - 05.2020

Talent Acquisition Specialist/ Physician Recruiter

Aurora Behavioral Health System
03.2008 - 04.2016

Bachelor of Science - Psychology

Washington State University

High School Diploma -

South Mountain High School

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Antonio Brown