Antonio Colin
Hillside,NJ
Summary
Driven Commercial Function Manager with a proven track record at UNIBANK S.A, adept in sales techniques and fostering teamwork. Successfully enhanced business performance and customer acquisition through strategic marketing and exceptional customer service. Excelled in leveraging computer skills to analyze data, leading to significant improvements without specifying numerical percentages.
Overview
12
12
years of professional experience
Work History
Commercial Function Manager
UNIBANK S.A
Haiti
08.2017 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
International Security Agent
American Airlines
Airport Toussaint Louverture, Port-au-Prince
05.2012 - 03.2014
- Maintained a safe environment for staff and customers through proactive surveillance of potential threats.
- Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.
- Responded to various security incidents, providing immediate assistance and escalating issues when necessary.
- Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within the premises.
- Established strong relationships with clients by addressing their concerns promptly and professionally regarding security matters.
- Utilized advanced technology tools like metal detectors or X-ray machines effectively to screen incoming packages or individuals entering facilities.
- Documented incident reports accurately to support management decisions and external investigations as needed.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Education
Legal Science
U.R.H(UNIVERSITÉ DE LA RENAISSANCE D'HAÏTI)
Turgeau, Port-au-Prince/HaïtiPC REPAIR
I.N.F.P.
DELMAS 60, Port-au-Prince/Haïti12.2013
English
JACAYA ENGLISH INSTITUTE
Lanmandou Road, Jacmel/Haiti2000
Skills
- Sales Techniques
- Marketing
- Teamwork and Collaboration
- Customer Service
- Computer Skills
Timeline
Commercial Function Manager
UNIBANK S.A
08.2017 - 03.2024
International Security Agent
American Airlines
05.2012 - 03.2014
Legal Science
U.R.H(UNIVERSITÉ DE LA RENAISSANCE D'HAÏTI)
PC REPAIR
I.N.F.P.
English
JACAYA ENGLISH INSTITUTE