Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Antonio Espino

JPAR
San Antonio,TX
Antonio Espino
1
Certification
22
Years of experience
Real estate professional combining residential sales execution with the coaching, coordination, and performance discipline expected in Real Estate Team Leader roles, leading 8+ training sessions per month. Supports buyers and sellers through pricing strategy, contract management, disclosure review, and closing coordination while tracking 15+ deals at once and building business through referral networks. Draws on a career history of sales leadership to support collaboration among 5+ agents at once, client service standards, and transaction follow-through.

Work History

Licensed Real Estate Agent

8 Years 2 Months
JPAR | 09.2018 - Current
  • Coordinate 5-7 contract milestones weekly from offer acceptance through closing to keep deals moving on schedule.
  • Review 10-15 active listings monthly to align pricing, positioning, and client expectations across each transaction.
  • Advise buyers and sellers on pricing, market conditions, and property value to support confident decision-making.
  • Develop business through referral networks, community relationships, and repeat clients to sustain a steady pipeline.
  • Negotiate offers and counteroffers to protect client interests while moving residential transactions toward closing.
  • Manage disclosures and brokerage documentation to maintain accuracy, compliance, and a clean audit trail.
  • Coordinate listing presentation development, open houses, and client follow-up to strengthen market visibility and engagement.

CS&S CSR

6 Years 11 Months
Southwest Airlines | 03.2017 - 02.2024
  • Resolved 10 itinerary disruptions weekly by rebooking cancellations, delays, and schedule changes during irregular operations.
  • Managed 250 inbound customer contacts weekly in the CS&S call center, balancing reservations, bookings, and itinerary changes.
  • Advised customers on fare options, travel budgets, and trip planning to align itinerary choices with cost expectations.
  • Supported airport travelers with check-in, boarding, and same-day service issues at San Antonio International Airport.
  • Maintained accurate reservation records while applying fare rules, policies, and waiver guidelines consistently.
  • Used conflict resolution to de-escalate travel concerns and keep customer interactions productive under pressure.
  • Delivered bilingual English and Spanish support to clarify options and reduce friction for diverse travelers.

Licensed Real Estate Agent

4 Years 2 Months
Century 21 Scott Myers Realtors | 07.2014 - 09.2018
  • Reviewed 5-7 listing packages monthly to keep transaction documents complete and ready for submission.
  • Managed 10-15 prospecting contacts weekly to build a consistent pipeline of residential buyers and sellers.
  • Guided clients through full-cycle residential transactions, from prospecting and showings through closing.
  • Prepared and reviewed listing agreements, purchase contracts, and supporting documentation for accurate execution.
  • Built ongoing referral relationships with past clients and local industry partners to support repeat business.

General Manager

3 Years 9 Months
Sonterra Auto Group | 09.2010 - 06.2014
  • Managed 20-25 procurement negotiations quarterly to support inventory purchasing and pricing decisions.
  • Reviewed 5-8 financial reports monthly to identify cost controls and operational improvements.
  • Directed regional and local sales managers, coordinating recruiting, training, scheduling, and performance reviews.
  • Prepared and approved annual budgets, aligning operating plans with ownership goals and profitability targets.
  • Established departmental policies, goals, and procedures in consultation with ownership and department heads.
  • Oversaw loan application review, cash flow monitoring, financial instruments, and sales agreement completion.
  • Analyzed sales activity reports and productivity data to surface cost-reduction opportunities and program improvements.

General Manager

1 Year 8 Months
Gunn Buick-GMC | 12.2008 - 08.2010
  • Reviewed 300-400 weekly inventory updates to guide merchandising and procurement decisions.
  • Tracked 50-80 weekly customer interactions to support dealership follow-up and closing.
  • Directed dealership operations across sales, finance, and inventory functions.
  • Managed budgeting, staffing, hiring, training, and performance management across the store.
  • Set pricing, credit terms, and merchandising strategy based on customer demand forecasts.
  • Reviewed financial and operational reporting to improve productivity and target cost reduction.
  • Maintained vendor and manufacturer relationships while negotiating inventory procurement and contract terms.

Sales Director

11 Months
BBB | 11.2007 - 10.2008
  • Managed 5 departmental budgets monthly while approving expenditures and tracking profitability.
  • Led 15 sales team members weekly through staffing, training, and performance reviews.
  • Set pricing schedules and discount rates based on customer preferences and sales trends.
  • Advised dealers and distributors on policy and operating procedures to support consistent franchise execution.
  • Assessed market potential for new and existing locations using market and expenditure analysis.
  • Represented the company at trade association meetings and promoted leasing programs during franchise visits.

Sales Director

2 Years 8 Months
Red McCombs Superior | 02.2005 - 10.2007
  • Reviewed 20-25 pricing schedules and discount rates monthly to support sales and profitability planning.
  • Directed 8-10 staffing and training programs weekly to strengthen sales and service performance.
  • Consulted with department heads on advertising services and equipment specifications.
  • Evaluated store location potential and represented the company at trade association meetings.
  • Oversaw sales accounting, recordkeeping, receiving, and shipping operations.
  • Managed sales and service operations with accountability for staffing, training, and performance programs.
  • Developed pricing schedules and discount structures to project sales and profitability.

Education

Associate of Science - Business Administration

Hallmark | San Antonio | 08-1999

High School Diploma

Homer Hanna High School | Texas, United States | 01-1986
Completed coursework toward a GED

Skills

Real estate transactions
Negotiation and closing
Customer relationship management
Comparative market analysis
Bilingual English and Spanish
Sales leadership
P&L and budget management
Team development and training
Inventory and procurement
Conflict resolution
Brokerage compliance
MLS listing management
Listing presentation development
Open house coordination
Escrow coordination
Real estate marketing
Lead generation
Agent recruitment
Sales forecasting
Profitability analysis
Performance scorecards
Vendor contract management

Certification

Realtor

Timeline

Licensed Real Estate Agent

JPAR
09.2018 - CurrentRead More

CS&S CSR

Southwest Airlines
03.2017 - 02.2024Read More

Licensed Real Estate Agent

Century 21 Scott Myers Realtors
07.2014 - 09.2018Read More

General Manager

Sonterra Auto Group
09.2010 - 06.2014Read More

General Manager

Gunn Buick-GMC
12.2008 - 08.2010Read More

Sales Director

BBB
11.2007 - 10.2008Read More

Sales Director

Red McCombs Superior
02.2005 - 10.2007Read More

Homer Hanna High School

High School Diploma
Read More

Hallmark

Associate of Science from Business Administration
Read More
Antonio Espino