Antonio Garcia
Riverview,FL
Summary
With over 20 years of experience in sales and customer relations, this seasoned professional consistently delivers excellence. Throughout their career, they have demonstrated mastery in negotiation, sales strategy, and product acquisition. As a trusted subject matter expert, they pride themselves on providing tailored solutions that meet the unique needs of their clients.
Overview
10
10
years of professional experience
Work History
Sr. Inside Sales Consultant
Frontier Communications
10.2016 - 11.2023
- Recognized and awarded for consistently achieving exceptional sales performance, earning a place in the prestigious Presidents Club
- Earned Warehouse Run after being acknowledged as one of the top 5 salespersons in the entire company, reflecting outstanding sales results and dedication to excellence
- Achieved the number one spot for sales within the residential division from from 2022 to 2023, showcasing remarkable sales achievements
- Demonstrating leadership in data attainment, consistently exceeding set goals, and contributing to the company's success in this critical area
- A track record of consistently surpassing sales targets year over year, with an impressive average of 135 % to quota, showcasing remarkable sales performance and dedication
- Effectively promoting and selling Frontier's residential internet services, including fiber optic services and upselling value-services, to potential customers.
- Developed a comprehensive understanding of product offerings, enabling effective cross-selling and upselling techniques.
- Used CRM software to maintain detailed contact logs and account records.
Retention Center of Excellence
Verizon/ Frontier Communications
10.2013 - 10.2016
- Consistently outperformed retention targets by 20-30%, demonstrating an exceptional ability to retain customers and keep them satisfied
- Acknowledged as a top consultant within the company for consistently surpassing targets and being a key contributor to the retention team's success
- Successfully met both sales and upsell quotas, showcasing a well-rounded retention strategy that includes not only retaining existing customers but also growing their engagement with the company
- Applied in-depth questioning techniques, expert negotiation skills, and proactive retention strategies to dissuade customer disconnections
- Promoted to the position of Senior Sales Consultant in recognition of consistent performance and achievements.
Education
High School Diploma -
Liberty High School
Bethlehem, PA06.2000
Skills
- Sales
- Sales Leadership
- Customer Retention
- Data Attainment
- Leadership
- Teamwork
- Customer Service
- Verbal and Written Communication
- Problem Solving
- Sales Strategy
- Negotiation
- Adaptability
- Sales Analytics
- Goal Oriented
- Google Suite
- Microsoft Suite
- Customer Relationship Management
- Account Management
- Consultative sales strategies
Personal Information
Title: Sales Professional
Timeline
Sr. Inside Sales Consultant
Frontier Communications
10.2016 - 11.2023
Retention Center of Excellence
Verizon/ Frontier Communications
10.2013 - 10.2016
High School Diploma -
Liberty High School
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