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Dynamic professional with extensive experience at TTEC, excelling in customer support and banking services. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Proficient in banking software and adept at promoting financial products, ensuring compliance with data privacy regulations while fostering strong client relationships. Highly knowledgeable Bank Specialist with solid background in banking services and financial management. Comprehensive understanding of both retail and commercial banking procedures, along with customer service skills to effectively handle client queries and concerns. Proven track record in risk assessment, problem solving, and policy adherence. Direct contribution to improving operational efficiency and enhancing customer satisfaction in previous roles. Highly organized Office Assistant with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Reliable professional with experience in lumber and building materials industry. Proficient in measuring, cutting and loading lumber to customer specifications using variety of tools and machines. Easily lifts heavy objects and works well in fast-paced environment. Reliable and upbeat sales speciaslist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

4+ years of working experience in Computer Networks, Information Security, Systems Deployments, and Network Support. Reliable network security consultant skilled in managing, maintaining, and securing IT systems and network configurations. Committed to ensuring smooth communication between staff, clients, and management. An exceptional leader with a great work ethic A professional security analyst LAN switching technologies Strong Knowledge of AD/DC, GPO management, and replication services. Expertise in File, SQL, and Exchange server management. Firewall configurations (SonicWALL, Sophos, Juniper, and Palo Alto) Strong knowledge of VLAN, OSPF, EIGRP, SSL VPN, Site-to-Site VPN, SHA1, Access-Lists, SMTP, IPsec. NAT and DNS. New technology research and testing. Problem solver and team player. Proficient with multiple penetration tools Hyper-V and VMWare expertise. Excellent in Network troubleshooting Strong knowledge of Server Infrastructure Experience with working with third-party vendors to accomplish project tasks. Knowledge of HIPAA regulations, PCI, NIST, ISO, and others Security standards. Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology. Clever IT Support Specialist develops innovative solutions to unforeseen issues. Competent systems manager for single or multi-site installations. Maintains optimal security through hands-on management of all hardware and software assets.

Detail-oriented cybersecurity and IT support professional with hands-on experience in network defense, threat identification, firewall fundamentals, and secure system configurations. Proven problem-solving skills demonstrated through effective troubleshooting of devices and ensuring secure network operations. Eager to contribute to a Security Operations Center (SOC) or as a cybersecurity analyst while aspiring to advance into more complex security roles. Committed to continuous learning and professional development in the ever-evolving field of cybersecurity.

Antonio Gici

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Automation Specialist - CCM Dept.

Automation Technician

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High School Diploma -

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Automation Specialist - CCM Dept.

Automation Technician

High School Diploma -

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