Summary
Overview
Work History
Education
Skills
Timeline
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Antonio Gonzalez

Summary

Shift Supervisor with 3 years of experience at Starbucks. Where I am leading daily operations, supervising team members, delivering exceptional customer service, while maintaining efficiency in a fast-paced environment. Skilled in team leadership, training, inventory management, and problem solving.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Shift Supervisor

Starbucks
Toms River
10.2024 - Current
  • Supervised team members during peak hours to ensure efficient service delivery.
  • Trained new baristas on drink preparation and customer service standards.
  • Monitored inventory levels and placed orders to maintain stock availability.

Lead Sales Associate

Sally's Beauty Supply
Phoenix
04.2019 - 03.2020
  • Led team in providing exceptional customer service and support.
  • Trained new associates on product knowledge and sales techniques.
  • Managed inventory levels and organized stockroom efficiently.

Receptionist

John Amico
Scottsdale
04.2018 - 05.2019
  • Greeted and assisted clients in a professional and friendly manner.
  • Up sold services to clients to boost sales reports of stylists.
  • Scheduled appointments and maintained an organized calendar for the office.

Education

Pastry Arts - Culinary

Auguste Escoffier School of Culinary Arts
Bayville, NJ
10.2024 - 06.2026

Cosmetology - Cosmetology

Penrose Academy
Scottsdale , Arizona
09.2016 - 08.2017

Boulder Creek High School
Anthem, AZ

Skills

  • Customer service
  • Team management
  • Inventory management
  • Training and development
  • Cleanliness

Timeline

Shift Supervisor

Starbucks
10.2024 - Current

Pastry Arts - Culinary

Auguste Escoffier School of Culinary Arts
10.2024 - 06.2026

Lead Sales Associate

Sally's Beauty Supply
04.2019 - 03.2020

Receptionist

John Amico
04.2018 - 05.2019

Cosmetology - Cosmetology

Penrose Academy
09.2016 - 08.2017

Boulder Creek High School
Antonio Gonzalez