Antonio Gutierrez

Motivated Order Management Representative processes and tracks customer orders in fast-paced environment with demonstrated commitment to customer service excellence. Multitasks, prioritizes and problem solves while creating and maintaining well-organized workflow. Strong software knowledge and proficiency in Excel, Microsoft Word, High Jump, Asset Panda, MCPS, AOM Service Now, and Advantage Web Terminal, with the ability to navigate multiple systems.

Skilled at following pick sheets and standard operating procedures to process customer shipments. Good listening and communication abilities with superior work ethic.

Hardworking warehouse professional successful in verifying orders, processing shipments and assisting customers with inquiries. Excellent problem-solving and organizational skills.

Excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work. Client-focused with training in Ground, Freight, Pic Mod, Tool Automation Divert, Tool Automation Pic Mod, LTL, VAS, AOM Support, Inventory Control, and Cycle Counting.

• Achieved Results of training through effectively Training, Coaching, and Mentoring new hires understanding their day to day task for multiple departments throughout the warehouse. Also supported operations throughout AOM Support in Wave Closures, Back Orders, Unpicking Orders, locating and shipping lost orders. Supporting Inventory Control do cycle counts, correcting mixed bins, and doing random location checks to get prepared for yearly audits.

Electric pallet jack