Antonio Gutierrez
Schaumburg
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Jarosch Bakery
01.2025 - Current
- Handle high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listen to customers, handle concerns quickly and escalate major issues to supervisor.
- Process customer orders and accurately handle payment transactions.
- Resolve customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Junior Golf Coach
Schaumburg Golf Club
05.2024 - 08.2025
- Facilitated group coaching sessions and provided individual coaching support.
- Assisted Juniors ages 6-12 with basic golf skills and etiquette.
- Helped run and organize practices and weekly tournaments.
Seasonal Hire Customer Service
Kohls Department Store
10.2024 - 12.2024
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Volunteer
Al Hattendorf Preschool Center
10.2024 - 02.2025
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Organized materials and supplies necessary for daily activities, maintaining a clean, clutter-free space conducive to learning.
- Supported the development of social skills by facilitating group games and interactive activities for preschool children.
Volunteer Junior Golf Coach
Schaumburg Golf Club
05.2023 - 08.2023
- Helped run and organize golf tournaments and practices.
- Offered constructive feedback to juniors to help reach goals.
Education
High School Diploma -
James B. Conant High School
Hoffman Estates, IL05-2025
Skills
- Customer service
- Time management
- Reliability and punctuality
- Attention to detail
- Patience and composure
- Multitasking and organization
- Adaptability and flexibility
Timeline
Customer Service Cashier
Jarosch Bakery
01.2025 - Current
Seasonal Hire Customer Service
Kohls Department Store
10.2024 - 12.2024
Volunteer
Al Hattendorf Preschool Center
10.2024 - 02.2025
Junior Golf Coach
Schaumburg Golf Club
05.2024 - 08.2025
Volunteer Junior Golf Coach
Schaumburg Golf Club
05.2023 - 08.2023
High School Diploma -
James B. Conant High School
Similar Profiles
Kyle CountrymanKyle Countryman
Baker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELIBaker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELI
Michelle MastMichelle Mast
Bakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee ShopBakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee Shop
Farzana TemoriFarzana Temori
Picker Packer at Maihan BakeryPicker Packer at Maihan Bakery
MICHELE LAPONTEMICHELE LAPONTE
Senior Compliance Consultant at Arthur J. GallagherSenior Compliance Consultant at Arthur J. Gallagher
Allison WitowiczAllison Witowicz
Itinerant Physical Education Teacher at District 54Itinerant Physical Education Teacher at District 54