Antonio Magdaleno
San Francisco,CA
Summary
-Talented Musician with expertise in multiple instruments and 11 years of experience. Selects music, coordinates practices and maintains equipment in good working order. Superb memorization, improvisational skills and knowledge of music theory.
-Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
-Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
8
8
years of professional experience
Work History
Sales Manager
Cannavine
12.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Barista
Blue Bottle Coffee
01.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Food Delivery Driver
Uber Eats
08.2021 - 12.2021
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Navigated efficiently through various routes for timely food deliveries.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
Retail Sales Associate
California Academy Of Sciences
05.2021 - 08.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Sales Associate
Wendy's
01.2018 - 07.2019
- Worked with various customers and gave insight to the company and their product based on my training
- Worked with a cash register and handling money
- Worked as a cook making assembling burgers and working a grill
- Worked countless hours of overtime shifts
- Was able to translate for Spanish speaking customers.
Guitar assistant/ instructor
Sams School of Music
01.2017 - 01.2018
- Instructed young musicians during summer camps and gave private lessons regarding guitar and music theory
- Gave private lessons with knowledge of advanced music theory
- Worked with youth of all backgrounds and did lessons at times in spanish.
- Improved student comprehension by incorporating diverse teaching methods and materials.
- Designed and implemented curriculum to accommodate different learning styles, resulting in increased student engagement.
- Provided personalized feedback on assignments, guiding students towards improvement.
Education
Future major in BA Music, taken/ taking courses involving theory and music performance -
San Fransisco State University
San Fransisco, CAHigh School Diploma -
North Salinas High School
Salinas, CA01.2019
Skills
- Cash Handling
- Team Leadership
- Conversant in both english and spanish
- POS Systems
- Adaptive and Creative
- Customer service
- Problem-solving
- Hospitality and Professionalism
- Relationship Building
- Multitasking
- Attention to detail
- Coffee Expertise
- Time management
Skills Expertise
- Music performance
- Graphic design
- Fast food
- Music education
- Google applications
- Adobe Creative cloud
- Trilingual
Timeline
Sales Manager
Cannavine
12.2023 - Current
Barista
Blue Bottle Coffee
01.2022 - Current
Food Delivery Driver
Uber Eats
08.2021 - 12.2021
Retail Sales Associate
California Academy Of Sciences
05.2021 - 08.2021
Sales Associate
Wendy's
01.2018 - 07.2019
Guitar assistant/ instructor
Sams School of Music
01.2017 - 01.2018
Future major in BA Music, taken/ taking courses involving theory and music performance -
San Fransisco State University
High School Diploma -
North Salinas High School