Antonio Marquez
Anaheim
Summary
Dynamic Sales Manager with a proven track record and multiple excellence awards at Mercedes-Benz, excelling in sales strategy development and relationship building. Enhanced team performance through targeted training, resulting in increased market share. Expert in CRM systems, driving client satisfaction and loyalty while adapting to evolving market demands.
Overview
7
7
years of professional experience
Work History
Sales Manager
Gardena Honda
03.2023 - Current
- Established strong relationships with high-profile clients, ensuring personalized service and retention.
- Led cross-functional meetings to align sales objectives with overall business strategy and growth plans.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
Sales Manager
Mercedes-Benz
01.2020 - 01.2023
- Developed and implemented sales strategies to increase market share in luxury automotive segment.
- Trained and mentored junior sales staff to enhance team performance and customer engagement.
- Analyzed customer feedback to refine product offerings and improve client satisfaction rates.
- Collaborated with marketing teams to create targeted campaigns that boosted lead generation.
- Monitored sales metrics, adjusting tactics to meet evolving market demands and goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Sales Associate
Huntington Beach CDJR
11.2018 - 12.2019
- Assisted customers in product selection, providing personalized recommendations to enhance satisfaction.
- Maintained knowledge of inventory and promotions to effectively communicate with clients.
- Processed transactions efficiently, ensuring accuracy in cash handling and sales records.
- Collaborated with team members to achieve sales targets through effective communication and support.
- Utilized CRM software to track customer interactions and manage leads systematically.
- Participated in training sessions to improve product knowledge and sales techniques consistently.
Education
High School Diploma -
Lakeside High School
Lake Elsinore, CASkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Sales strategy development
- Rapport and relationship building
- Sales coaching
Languages
Spanish
English
Timeline
Sales Manager
Gardena Honda
03.2023 - Current
Sales Manager
Mercedes-Benz
01.2020 - 01.2023
Sales Associate
Huntington Beach CDJR
11.2018 - 12.2019
High School Diploma -
Lakeside High School