Antonio Mass
Orlando
Summary
Dynamic Assistant Manager with a proven track record at Dennys Restaurant, enhancing customer experience and reducing cash discrepancies. Excelled in roles requiring exceptional customer service, team leadership, and problem-solving skills. Demonstrated ability to oversee operations efficiently, fostering positive work environments and achieving significant performance improvements.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
Dennys Restaurant
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Bubbalou’s Bodacious BBQ
CDL Truck Driver
Universal Studios
08.2018 - Current
Load and unload trucks at the different venues.
Keep record of maintenance of all trucks.
Assist warehouse personnel in different roles.
Assist other drivers when it is needed.
Education
Associate Of Arts And Sciences - Business Management
Everest College
Orlando, FL07.2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
Languages
Spanish
Limited Working
Timeline
CDL Truck Driver
Universal Studios
08.2018 - Current
Assistant Manager
Dennys Restaurant
Assistant Manager
Bubbalou’s Bodacious BBQ
Associate Of Arts And Sciences - Business Management
Everest College