Antonio Ortiz Infante
Newark,NJ
Summary
In my store I have become a seasoned entrepreneur with alot of knowledge of what it takes to have a successful business with great client satisfaction, multitasking, budget planning, and beneficial business relations. It has always been important to me to create a pleasant work environment while providing my customers with the best experience while they are at my store. I always treat others with respect and offer the best version of me.
I have become a skilled driver with my previous work experience. I have a track record of enhancing customer satisfaction and streamlining business operations. At Sindicato De Camioneros Provincia Hermanas Mirabal, I demonstrated exceptional driving and safety skills, alongside expertise and customer service. Achieved significant improvements in efficiency and client relations through innovative management and effective communication.
Overview
18
18
years of professional experience
Work History
Conveniant Store Owner
Self
02.2010 - 08.2024
- Implemented excellent customer service skills to increase the flow and visitation of my business
- Made sure to always have a positive and inviting atmosphere
- Buy different items that I sold in the store like household items, food, etc
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed day-to-day business operations.
- Negotiated with suppliers for better pricing and terms, reducing overall costs for the business
Truck Driver
Sindicato De Camioneros Provincia Hermanas Mirabal
07.2013 - 01.2016
- Worked with various companies to deliver construction aggregates.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Small Truck Driver
Ferreteria Rosa
01.2007 - 08.2010
- Delivered various construction items such as aggregate, pipes, tools, etc.
- Worked and got familiar with various items in this hardware store.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Education
Bachelor Of Arts - Business Administration
UTESA
Santiago, Dominican Republic09.2015
High School Diploma -
Liceo Emiliano Tejeda
Salcedo, Dominican Republic07.2005
Skills
- Customer service and client service
- Store operations
- Business Networking
- Store maintenance
- Business Administration
- Inventory Control
- Financial Tracking
- Budget Planning
- Relationship Building
- Customer Relations
- Business Planning
- Small business operations
- Verbal and written communication
- Driving
- Multitasking
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Truck Driver
Sindicato De Camioneros Provincia Hermanas Mirabal
07.2013 - 01.2016
Conveniant Store Owner
Self
02.2010 - 08.2024
Small Truck Driver
Ferreteria Rosa
01.2007 - 08.2010
Bachelor Of Arts - Business Administration
UTESA
High School Diploma -
Liceo Emiliano Tejeda