Antonio Perdue
Crestview,FL
Summary
Skilled professional with a versatile healthcare background, recognized for strong problem-solving and team leadership abilities. Successfully coordinated patient access initiatives, ensuring seamless communication between clinical teams and optimizing patient experiences.
Overview
13
13
years of professional experience
Work History
Patient Access Manager
HCA Healthcare Inc.
Gainesville, Florida
01.2020 - Current
- Streamlined patient registration processes to enhance data accuracy and compliance.
- Coordinated insurance verification and eligibility checks, facilitating seamless patient admissions.
- Oversaw scheduling of patient appointments to optimize clinic workflow efficiency.
- Collaborated with clinical teams to resolve patient access issues, improving patient experience.
- Managed customer service issues related to patient access and scheduling problems.
- Collaborated with other healthcare professionals to ensure continuity of care for patients.
Branch Manager Trainee
Hertz Car Rental
Gainesville, FL
03.2018 - 01.2020
- Managed vehicle inventory, ensuring accuracy of records to support operational efficiency.
- Executed targeted marketing strategies that enhanced visibility of local rental services.
- Assisted customers with reservations and handled inquiries effectively.
- Prepared monthly financial statements for management review.
- Resolved customer complaints promptly while maintaining excellent customer service standards.
- Cultivated strong customer relationships through proactive communication and personalized service.
General Manager
Mcdonalds
Crestview, Florida
06.2013 - 01.2018
- Managed team scheduling and staff assignments to optimize workforce allocation.
- Led daily operations to enhance service delivery and customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained and mentored employees on service standards and procedures.
- Oversaw inventory management and supply ordering processes.
- Tracked monthly sales to inform strategic business development initiatives.
- Conducted regular meetings with senior management team to review progress against established objectives.
Education
High School Diploma -
Choctawhatchee High School
Fort Walton Beach, FL05-2011
Skills
- Patient registration
- Insurance verification
- Appointment scheduling
- Health information management
- Compliance management
- Healthcare systems knowledge
- Data analysis
- Customer relationship management
- Team leadership
- Problem solving
Affiliations
Guardian Ad Litem Children Advocate
Timeline
Patient Access Manager
HCA Healthcare Inc.
01.2020 - Current
Branch Manager Trainee
Hertz Car Rental
03.2018 - 01.2020
General Manager
Mcdonalds
06.2013 - 01.2018
High School Diploma -
Choctawhatchee High School