Results-driven retail assistant manager with a strong background in conflict resolution, inventory management, and team training. Collaborated with management to implement promotional campaigns, achieving measurable improvements in customer satisfaction and sales performance.
Overview
7
7
years of professional experience
Work History
Retail Assistant Manager
Wireless Vision, T-Mobile
Granada Hills
10.2024 - Current
Assisted in daily store operations and customer service initiatives.
Managed inventory levels and organized product displays to optimize customer engagement and sales.
Trained new team members on company policies and sales techniques.
Collaborated with management to develop and execute promotional campaigns that increased foot traffic and sales.
Resolved customer inquiries and complaints to enhance customer satisfaction and loyalty.
Maintained knowledge of wireless products and services to assist customers.
Conducted regular audits of merchandise to ensure compliance with standards.
Retail Associate
Wireless Vision, T-Mobile
Reseda
01.2024 - 10.2025
Assisted customers with product selection and wireless plan information.
Handled cash transactions and processed customer payments accurately.
Maintained store appearance by organizing merchandise and displays.
Collaborated with team members to meet daily sales targets efficiently.
Painter
Ventura custom Paint
Van Nuys
10.2022 - 01.2024
Prepared surfaces for painting by cleaning, sanding, and priming.
Mixed paint colors to match client specifications and project requirements.
Used power and hand tools safely and effectively.
Personal Trainer
YMCA
Van Nuys
03.2019 - 10.2022
Developed personalized fitness programs addressing unique client goals and preferences.
Instructed clients on proper exercise techniques and safety protocols to ensure effective workouts.
Conducted fitness assessments to evaluate client progress and goals.
Facilitated group fitness classes to enhance community engagement and support overall wellness.