Antonio Reale
Stonington,CT
Summary
Adept at multitasking and exceptional customer service, I significantly enhanced guest experiences and sales at Longo Brand. My expertise in hospitality service and sales, combined with a strong work ethic, led to a noticeable increase in repeat customers. Skilled in cash handling and team leadership, I thrive in high-pressure environments, always maintaining a warm and adaptable demeanor.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Longo Brand
01.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Bachelors - Sales And Marketing Education
Three Rivers Community College
Norwich, CT05.2025
High School Diploma -
Stonington High School
Pawcatuck, CT06.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Sales expertise
- Team Leadership
- Cool Under Pressure
- Warm and Friendly
- Adaptable and Flexible
Certification
Tip Certified in RI
Timeline
Server
Longo Brand
01.2018 - Current
Bachelors - Sales And Marketing Education
Three Rivers Community College
High School Diploma -
Stonington High School