Antonio Rodriguez-Garcia
Moss Bros CDJR
Hemet,CA
1
Language
18
years of professional experience
Experienced with parts and service operations, ensuring smooth workflow and customer satisfaction. Utilizes inventory management techniques and team leadership to optimize performance. Track record of improving operational efficiency and fostering collaborative environment.
Work History
Parts and Service Director
1 Year 4 Months- Led a team of technicians to enhance overall productivity and maintain high-quality service standards.
- Championed energy-efficient practices throughout facility—lowering utility expenses and supporting environmental sustainability goals.
- Improved customer satisfaction by streamlining parts and service department processes.
- Evaluated employee performance through ongoing feedback, annual appraisals, and goal-setting discussions.
Parts and Service Director
1 Year 2 Months- Evaluated service performance and implemented process improvements to strengthen productivity.
- Oversaw inventory controls, ordering practices, and parts availability to support repair operations.
- Built customer resolution standards that improved communication and retention across service interactions.
- Developed departmental procedures supporting compliance, cost control, and operational consistency.
Parts and Service Director
1 Year 3 Months- Directed parts and service operations, aligning workflows with customer satisfaction and revenue goals.
- Managed department staffing, coaching, and scheduling to maintain consistent service coverage.
- Monitored repair order and parts processes to improve accuracy, efficiency, and turnaround times.
- Coordinated with technicians, advisors, and parts staff to resolve workflow bottlenecks.
Service Writer
5 Months- Coordinated repair orders, warranty documentation, and customer communications for accurate service workflow.
- Advised customers on maintenance recommendations, repair options, and approved service timelines.
- Reviewed vehicle concerns with technicians to translate findings into clear estimates and updates.
Service Advisor
2 Years 11 Months- Same auto group as lake Elsinore Cdjr still helping customer with automotive needs
Service Advisor
4 Years 11 Months- Help customers with there automotive needs
Associate
9 Months- Worked in hardware plumbing paint and was supervisor for paint department
Meat Clerk
5 Years 5 Months- Helped customer with all need in meat department
Education
High school diploma - General Studies
Skills
Auto Service Management
Service Operations
Inventory Management
Revenue Optimization
Automotive Repair
Automotive Diagnostics
Auto Estimating
Mechanic Experience
Vehicle Maintenance
Brake Repair
Suspension
Alignment
Business Development
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Parts and Service Director
Moss Bros CDJR
04.2025 - 08.2026Read More
Parts and Service Director
Moss Bros CDJR
02.2024 - 04.2025Read More
Parts and Service Director
Diamond Auto Group
11.2022 - 02.2024Read More
Service Writer
Diamond Auto Group
06.2022 - 11.2022Read More
Service Advisor
PEDDER NISSAN
07.2019 - 06.2022Read More
Service Advisor
Lake Elsinore CDJR
08.2014 - 07.2019Read More
Associate
Home Depot
11.2013 - 08.2014Read More
Meat Clerk
Stater Bros Markets Inc.
06.2008 - 11.2013Read More
University of Phoenix-Online Campus
High school diploma from General Studies
Read More