Antonio Simonetta
East Pittsburgh,PA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Piada Italian Street Food
01.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Christmas Light Installer
Jolly Holly Lights
11.2021 - 01.2022
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Instructed customers on proper use and safety of electrical systems and equipment.
- Installed Christmas lights to outside of property
Front End Coordinator
Giant Eagle
03.2020 - 11.2021
- Advised and trained new employees in job tasks, offering positive reinforcement.
- Engaged customers by offering to help find needed merchandise.
- Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
- Provided expert service when greeting customers, answering phone calls and handling issues.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Education
High School Diploma -
Pittsburgh Central Catholic
Oakland, PA06.2020
Skills
- Waste Reduction
- Processes and Procedures
- Training and Mentoring
- Inventory Control
- Policy Enforcement
- Goal-Oriented
Timeline
Supervisor
Piada Italian Street Food
01.2022 - Current
Christmas Light Installer
Jolly Holly Lights
11.2021 - 01.2022
Front End Coordinator
Giant Eagle
03.2020 - 11.2021
High School Diploma -
Pittsburgh Central Catholic