Antonio Williams
Parkville,MD
Summary
driven shift manager for 4 years with a proven track record of overseeing operations in a fast paced environment. Very well at fostering teamwork, having a great work ethic, optimizing workflow efficiency and delivering exceptional customer experiences at burger king. Eager to apply my leadership and organizational skills to excell as a Warehouse Associate at breakthru breverage, ensuring accurate and efficient packaging processes.
Overview
4
4
years of professional experience
Work History
Shift Manager
Burger King
Parkville, MD
01.2020 - Current
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Resolved conflicts between staff members in a professional manner.
- Responded quickly and effectively to emergency situations as they arose.
- Helped employees accomplish tasks during peak periods.
- Upheld company standards and compliance requirements for operations.
- Directed and led employees and team members on effective operations, methods and procedures.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
Education
High School Diploma -
Parkville High School & Center For Math/Science
Baltimore, MD06.2021
Skills
- Safety Compliance
- Supply Ordering
- Staff Development
- Schedule Oversight
- Flexible Schedule
- Decision-Making
- Verbal and Written Communication
- attention to detail
- good with a team
- willing to learn
- Interpersonal Skills
- Training and Mentoring
- Loading and Unloading
- Self-Motivated and Disciplined
- Problem-Solving
- Receiving and Processing Shipments
- Cleaning and Organizing
Timeline
Shift Manager
Burger King
01.2020 - Current
High School Diploma -
Parkville High School & Center For Math/Science