Antonio Jr Aceves
Bell,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory processes, demonstrated during my tenure at McDonald's. Expert in customer service and stock organization, I excel in fostering teamwork and maintaining reliability. My approach has significantly contributed to operational efficiency and customer loyalty, embodying a results-driven attitude without explicitly stating it. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
McDonald's
08.2023 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Warehouse Stocker
Walmart
01.2023 - 07.2023
- Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
- Supported a positive work environment by fostering strong teamwork among staff members and addressing concerns promptly.
- Organized products efficiently within assigned storage locations, allowing for easy access during picking processes.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06.2022
Skills
Customer Service
Customer Satisfaction
Reliability and punctuality
Patience and composure
Cash Handling
Product Knowledge
Refund handling
Stock organization
Warehouse Safety
Loading and unloading
Self-Motivated and Independent
Effective Communication
Teamwork and Cooperation
Attention to Detail
Package handling
Shipping and receiving
Safety Procedures
US Driver's License
Timeline
Customer Service Cashier
McDonald's
08.2023 - 06.2024
Warehouse Stocker
Walmart
01.2023 - 07.2023
High School Diploma -
El Rancho High School