Antonique Williams
New Orleans,LA
Summary
Dedicated Administrative Assistant with a proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Versatile administrative professional well-versed in healthcare practices, compliance standards and operations.
Self-motivated work ethic with the ability to perform effectively in independent or team environments,
Overview
10
10
years of professional experience
Work History
Unit Assistant
National Renal Care
New Orleans , LA
08.2021 - Current
- Developed exemplary skills in EPIC with registration and scheduling from working with various levels of personnel.
- Maintained strong education of medical terminology and information regarding medications.
- Pleasantly interacted with patients, families, physicians and other personnel to create professional environment.
- Adhered to strict set of rules and policies concerning patient confidentiality.
- Assisted in development and implementation of policies, procedures and regulations for unit operations.
- Maintained adequate stock of medications, supplies and equipment to meet patient needs.
- Cooperated with all healthcare teams to create treatments and recovery plans to achieve objectives.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Trained new unit assistants.
Administrative Assistant
DaVita
Gretna , LA
03.2016 - 07.2021
- Organized paperwork such as charts and reports for office and patient needs.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Verified timekeeping records and handled any discrepancies with employees.
- Prepared medical records for chart audits according to front desk and charge entry audit policy.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
Customer Service Specialist
ACE Cash Express Inc.
Gretna , LA
03.2013 - 02.2016
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained friendly and professional customer interactions.
- Handled various accounting transactions.
- Collected member loan payments.
- Executed customer transactions, including deposits and withdrawals onto prepaid bank cards, wire transfers, money orders and cashed various types of checks.
- Maintained employee schedule to keep all shifts appropriately staffed.
Mail Handler
USPS
Houston , TX
05.2011 - 11.2011
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Used automated mail processing equipment to sort and collate mail.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Biology
University of New Orleans
New Orleans, LASkills
- Accounts Payable and Accounts Receivable
- Medical Recordkeeping
- Data Entry Software
- Medical Admissions
- EMR Systems
- Unit Administration
- Organization and Time Management
- Office Management
- Medical Records Verification
- Computer Proficiency
Timeline
Unit Assistant
National Renal Care
08.2021 - Current
Administrative Assistant
DaVita
03.2016 - 07.2021
Customer Service Specialist
ACE Cash Express Inc.
03.2013 - 02.2016
Mail Handler
USPS
05.2011 - 11.2011
Biology
University of New Orleans
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