Jana Roberts
UF Shands Hospital
Keystone Heights,FL
5
years of professional experience
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Unit Assistant
3 Years 2 Months- Developed exemplary skills in negotiation, task prioritization and decision-making from working with various levels of personnel.
- Met with nursing staff and support personnel to plan services, programs and activities.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Verified timekeeping records
- Processed new hire paperwork and documents.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
Financial Representative
8 Months- Updated patient contact information to support accurate electronic medical records.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Financial Representative
1 Year- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Processed medical insurance claims and payments.
Education
No Degree - Phlebotomy
GED
Skills
Accounts Payable and Accounts Receivable
Records Maintenance
Patient Care Delivery
Medical Histories and Vital Statistics
Biweekly Payroll Management
Checking Time Cards
Microsoft Word
Customer Service and Assistance
HIPAA and Confidentiality Compliance
Self-Motivated
Clerical Support
PPE Compliance
Timeline
Unit Assistant
UF Shands Hospital
06.2023 - CurrentRead More
Financial Representative
Shands Hospital
10.2022 - 06.2023Read More
Financial Representative
R1Rcm
10.2021 - 10.2022Read More
Orange Park Adult Education
GED
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Phlebotomy
No Degree from Phlebotomy
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