Antonius Iskander
Staten Island,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
AZ Metro
07.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Jewelry Sales Manager
St. George Jewelry Corp
05.2020 - 06.2022
- Completed store opening and closing procedures as per company guidelines.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished merchandise from inventory during downtime when stock became low.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
- Utilized bilingual skills to help other sales associates close sales Arabic speaking customers whenever needed.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Provided dynamic service to customers through active engagement, direct eye contact and well-honed listening skills.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Increased sales and customer satisfaction through personalized servicing.
- Performed general maintenance and light cleaning of showroom.
Valet Driver
Honda
08.2018 - 03.2020
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Welcomed arriving guests and explained car retrieval procedures.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Provided punctual, polite valet services to uphold professional standards.
Education
GED -
North Carolina State of Community Colleges
Raleigh, NC11.2021
Skills
- Excellent People Skills
- Time Management
- Speaking Clearly
- Listening Skills
- Hospitality and Accommodation
- Conflict Resolution
- Customer Service
Timeline
Sales Associate
AZ Metro
07.2022 - Current
Jewelry Sales Manager
St. George Jewelry Corp
05.2020 - 06.2022
Valet Driver
Honda
08.2018 - 03.2020
GED -
North Carolina State of Community Colleges
Similar Profiles
Haigriany FranciscoHaigriany Francisco
Sales Manager at AZ Metro Distributors LlcSales Manager at AZ Metro Distributors Llc
Grace AriasGrace Arias
Merchandise and Sales at AZ Metro DistributorMerchandise and Sales at AZ Metro Distributor
Alora BrownAlora Brown
Volunteer at AZ Guinea PigsVolunteer at AZ Guinea Pigs