Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antroy Findley

Flint

Summary

Accomplished Business Account Manager successful at generating and implementing strategic development plans for accounts of different sizes. Manages and optimizes sales funnels to sustain and maximize revenue. Expert in prospecting, cross-selling and portfolio development.

Overview

25
25
years of professional experience

Work History

Union Representative

General Motors Co
Pontiac
07.2013 - 11.2024
  • Advocated for employee rights during contract negotiations and grievance procedures.
  • Mediated disputes between employees and management to ensure fair resolutions.
  • Communicated union policies and benefits to members effectively.

Small Business Account Representative

AT&T Mobility
Grand Blanc
04.2009 - 07.2013
  • Managed customer inquiries regarding wireless plans and services.
  • Assisted clients with account setup and billing questions.
  • Provided product knowledge to customers about mobile devices and accessories.
  • Discover small businesses and convert accounts to business account. Build relationship to become the point of contact.

Store Manager

Sprint Pcs
Madison Heights
11.2003 - 04.2009
  • Oversaw daily store operations and ensured compliance with company policies.
  • Managed inventory levels and coordinated stock replenishment efforts.
  • Trained and supervised staff to enhance customer service skills.
  • Motivate staff in meeting strategic business initiatives that includes meeting sales objectives and providing world class customer service.
  • Drive sales teams in outside, inside and outbound marketing.

Wireless Sales Manager

Best Buy
Waterford
05.2000 - 11.2003
  • Led wireless sales team to exceed customer service expectations.
  • Managed inventory levels and product displays for optimal sales performance.
  • Trained staff on new wireless technology and sales techniques.

Education

Some College (No Degree) - Criminal Justice

Oakland University
Rochester, MI

Skills

  • Consistently leading the team in sales by achieving and exceeding sales goals
  • Accustomed to working in a fast paced environment with the ability to think quickly and successfully handle difficult customers
  • Training in sales techniques in telephone and data
  • Policy communication

Timeline

Union Representative

General Motors Co
07.2013 - 11.2024

Small Business Account Representative

AT&T Mobility
04.2009 - 07.2013

Store Manager

Sprint Pcs
11.2003 - 04.2009

Wireless Sales Manager

Best Buy
05.2000 - 11.2003

Some College (No Degree) - Criminal Justice

Oakland University
Antroy Findley