Antwan Elzer
Bronx
Summary
Seeking to combine and dynamic skills to enhance my working experiences. Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 42 WPM Strengths: Time management; Critical thinking; Flexible; Organized; Trustworthy Honors/Awards: National Honors Society, 2013-2014; United States Presidential Award, 2010; National Junior Honors Society, 2010
Overview
12
12
years of professional experience
Work History
Client Communications, Call Center
Virtix Health
Remote
06.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Data Collector
Inovalon/Complex Care Solutions
Bowie, MD
04.2018 - 06.2024
- Collect patient records in different hospitals and clinics
- Data sync all of the records that was collected at home
- Report progress on projects to supervisor
Security Guard
Allied Universal
Manhattan, NY
12.2018 - 01.2020
- Write reports every hour
- Follow the procedure when EMS or Police enter the facility
- Monitored premises to ensure safety and security of personnel and property.
Customer Service Representative
TJ Maxx
Manhattan, NY
05.2015 - 04.2018
- Assist customers by providing information and resolving complaints
- Receive payment by cash, check, credit cards, or automatic debits, maintaining all cash and media
- Maintain communication throughout the ordering or check out process
- Maintain an awareness of all promotions and advertisements
- Issue receipts, refunds, credits, or change due to customers
- Create a positive atmosphere by greeting customers upon entering establishment and providing a pleasant and friendly shopping experience
- Assist in processing and replenishing merchandise, monitor floor stock and ensure establishment is clean and inviting
Security Guard
Metro One
Yonkers, NY
07.2014 - 12.2014
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Prevented losses by reporting irregularities, informing violators of policy and procedures and restraining trespassers
- Obtained help by sounding alarms
- Inspected buildings, equipment, and access points
Education
High School Diploma -
Mott Haven Village Preparatory High School
The Bronx, NY01.2014
Skills
- Computer Support
- Help Desk
- Desktop Support
- Troubleshooting
- Healthcare Computer Information Systems
- Medical Software
- Electronic Medical Records (EMR)
- Electronic Health Records (EHR)
- Problem-solving
- HIPAA Compliance
- Privacy and Confidentiality
- Data Processing
- MS Office (Word, Excel, Access and PowerPoint)
- Professional Communications
- Customer Service
Timeline
Client Communications, Call Center
Virtix Health
06.2024 - Current
Security Guard
Allied Universal
12.2018 - 01.2020
Data Collector
Inovalon/Complex Care Solutions
04.2018 - 06.2024
Customer Service Representative
TJ Maxx
05.2015 - 04.2018
Security Guard
Metro One
07.2014 - 12.2014
High School Diploma -
Mott Haven Village Preparatory High School