ANTWAN JOHNSON
CORPUS CHRISTI
Summary
Dynamic and results-driven professional with extensive experience at HEB Grocery Store, excelling in operational efficiency and customer service. Proven track record in optimizing inventory management and enhancing merchandising strategies, leading to consistent target exceedance. Strong leader with exceptional communication skills, fostering team collaboration and driving performance improvements.
Overview
19
19
years of professional experience
Work History
STORE DIRECTOR
HEB Grocery Store
Alice
12.2006 - 06.2025
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Trained and developed team members in product knowledge and customer service techniques.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Oversaw compliance with health, safety, and sanitation regulations throughout the store.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
PERISHABLE LEADER
HEB Grocery Store
Alice
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Trained and developed team members in product knowledge and customer service techniques.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Oversaw compliance with health, safety, and sanitation regulations throughout the store.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
Education
CERTIFICATE OF TECHNICAL STUDIES - INFORMATION PROCESSING
SCS Business School
Philadelphia, PA 06.1986 - 08/1987
HIGH SCHOOL DIPLOMA - Information And Communication Technology
Olney High School
Philadelphia, PA 10.1981 - 06/1984
Skills
- Operational efficiency
- Food safety compliance
- Merchandising strategies
- Inventory management
- Financial tracking
- Product rotation
- Employee coaching
- Spoilage prevention
- Food safety monitoring
- Sanitation oversight
- Department recordkeeping
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Warehouse safety
- Worker supervision
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Team leadership
- Shipping and receiving
- Warehouse organization
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Team building
- Safety protocols
- Safety standards
- Self motivation
Timeline
STORE DIRECTOR
HEB Grocery Store
12.2006 - 06.2025
CERTIFICATE OF TECHNICAL STUDIES - INFORMATION PROCESSING
SCS Business School
06.1986 - 08/1987
HIGH SCHOOL DIPLOMA - Information And Communication Technology
Olney High School
10.1981 - 06/1984
PERISHABLE LEADER
HEB Grocery Store