JUSTIN WHITE
Orlando,USA
Summary
Retail Operations & Human Resources Executive with 18 years of progressive leadership experience leading high-volume, multi-million-dollar retail businesses while driving talent strategy, operational excellence, and organizational performance. Proven expertise in employee relations, leadership coaching, talent acquisition, succession planning, performance management, payroll and labor management, compliance, workforce planning, and business operations. Recognized for building high-performing teams, developing leaders, improving employee engagement and retention, and delivering consistent operational and financial results in fast-paced, customer-focused environments.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Store Director
Target
Delray Beach
05.2023 - 04.2026
- Orchestrated a $55M high-volume retail operation encompassing over 130 team members, 11 Team Leaders, and 5 Executive Leaders, while fostering a positive culture, driving engagement, ensuring operational excellence, and advancing team development.
- Acted as the senior HR and people partner for the leadership team, guiding leaders through performance management, accountability discussions, employee relations issues, and strategic talent planning.
- Successfully recruited, onboarded, and developed more than 100 seasonal team members annually to support peak holiday staffing while maintaining operational and guest service standards.
- Uphold stringent operational and HR compliance standards across staffing, payroll, safety, documentation, and leadership accountability.
- Cultivated and advanced 20 leaders into expanded leadership roles, thereby reinforcing the internal succession pipeline and enhancing long-term organizational stability.
- Secured the #1 district ranking for Team Voice engagement, particularly in ethics, leadership trust, and team connection, through focused culture initiatives and dedicated leadership development.
GM & Fulfillment Executive Team Leader
Target
Viera
03.2022 - 04.2023
- Presided over operations for a high-volume Super Target, supervising 160 team members across logistics, fulfillment, and general operational execution.
- Initiated and led workforce planning, team development, and operational training programs designed to elevate productivity and ensure consistent execution.
- Enhanced fulfillment speed and operational accuracy by implementing targeted leadership coaching, robust accountability systems, and streamlined processes.
HR Executive Team Leader
Target
Riverhead
10.2020 - 03.2022
- Directed HR strategy for a workforce exceeding 130 employees, covering all facets of recruiting, onboarding, training, engagement, employee relations, scheduling, and retention efforts.
- Leveraged workforce and engagement metrics to inform hiring, retention, succession planning, and leadership development decisions.
- Utilized Workday and HR systems to support recruiting, onboarding, talent management, payroll administration, and workforce planning.
- Managed comprehensive employee relations investigations and collaborated on corrective actions, performance coaching, policy interpretation, and adherence to compliance standards.
- Achieved a 3% reduction in turnover below forecast by refining hiring practices, enhancing onboarding experiences, and strengthening leadership accountability.
- Facilitated leadership development dialogues, succession planning, and talent calibration sessions to bolster the internal leadership pipeline.
- Attained top district engagement scores through the implementation of culture-centric leadership routines, effective recognition strategies, and improved team communication channels.
Specialty Sales Executive Team Leader
Target
Riverhead
03.2019 - 10.2020
- Supervised apparel, beauty, and specialty sales operations for a high-volume retail business, generating a 6% sales increase and achieving the #1 district performance ranking.
- Managed visual merchandising, workload planning, promotional execution, and brand presentation standards across various specialty sales areas.
- Supported hiring, onboarding, performance coaching, and development planning while actively building a robust internal leadership pipeline.
Team Leader, Sales Operations
Target
Sayville,NY
09.2010 - 08.2019
Earlier Work Experience
Macys Department Store, Chuck E Cheeses
Aventura, FL
07.2007 - 08.2010
Education
Some College (No Degree) - Communications
College of Central Florida
Ocala, FL12.2008
High school diploma - undefined
Vanguard high school
Ocala, FL05.2007
Skills
- Microsoft Excel
- Reporting & Analytics
- Employee Relations
- Talent Development
- Leadership Coaching
- Performance Management
- Recruiting & Hiring
- Succession Planning
- Workforce Planning
- Team Engagement
- Payroll & Labor Management
- Culture Building
- Conflict Resolution
- Operational Leadership
- Compliance
- Change Management
- Retention Strategies
- Workday
- HRIS
- UKG
- Employee Engagement
- Organizational Development
- KPI management
- Cross-Functional Collaboration
- Leave Administration
- HR Policies & Procedures
- Operations
- P&L Management
- Talent management
- Operational efficiency
- Store operations
- Health and safety
Certification
Food safety certification
Timeline
Store Director
Target
05.2023 - 04.2026
GM & Fulfillment Executive Team Leader
Target
03.2022 - 04.2023
HR Executive Team Leader
Target
10.2020 - 03.2022
Specialty Sales Executive Team Leader
Target
03.2019 - 10.2020
Team Leader, Sales Operations
Target
09.2010 - 08.2019
Earlier Work Experience
Macys Department Store, Chuck E Cheeses
07.2007 - 08.2010
High school diploma - undefined
Vanguard high school
Some College (No Degree) - Communications
College of Central Florida