Matt Olsthoorn
Norwalk
Summary
Seasoned Store Director at Kum and Go, with over 10 years of management experience, excelling in team leadership and employee development. Proven track record in driving performance while fostering talent on a district level. Adept at working in high-pressure environments, collaborating with teams, and ensuring accuracy in complex tasks. Looking to push my skills while driving results with a bigger team.
Overview
12
12
years of professional experience
Work History
Store Director
Kum and Go/Maverik
Norwalk
08.2013 - Current
- Coach and develop a team of associates to consistently meet the needs of customers, and the store's goals.
- In charge of recruiting, training, and developing team members to drive performance.
- Train Operation Managers for the district to ensure consistency and a high level of performance during onboarding.
- Leading monthly calls and training sessions for the district operation managers.
- Providing support and resources for operation managers' individual development plans to help promote talent from within.
- Oversee all day-to-day store operations, including store profit and loss, and inventory.
- Lead the store operations through team member training and onboarding, customer service, and food presentation, completing inventory counts and audits, completing the daily checklist, following food safety guidelines, and running the cash register (when needed).
- Managing controllable costs.
- Troubleshooting systems and basic computer issues.
Education
Some College (No Degree) - Accounting
AIB
Des Moines, IASkills
- Team leadership and coaching
- Employee and manager training
- Ordering and inventory management
- Financial analysis
- Management experience (10 years)
- Microsoft Excel
- Microsoft Word
- Employee scheduling
- Recruitment and hiring
- Bank deposits and safe management
- Employee improvement plans and terminations
- Process Improvements and feedback
Timeline
Store Director
Kum and Go/Maverik
08.2013 - Current
Some College (No Degree) - Accounting
AIB
Similar Profiles
TAYLOR ROYALTAYLOR ROYAL
Assistant Manager / Operations Manager at Kum & Go / MaverikAssistant Manager / Operations Manager at Kum & Go / Maverik
Dawn KnuckeyDawn Knuckey
Operations Manager at Kum & Go MaverikOperations Manager at Kum & Go Maverik
Preston HardenPreston Harden
Kitchen Manager at Maverik/Kum&GoKitchen Manager at Maverik/Kum&Go