Antwaun Cason
Orlando,USA
Summary
I been in customer service in over 15 years. I'm a Sales Agent that accomplished in exceeding challenging sales targets using excellent communication skills! Skilled in problem solving, active listening,and communication. I'm highly responsive to customers needs and always looking to find a solution to customer inquires. A team player that does the extra mile.
Overview
2026
2026
years of professional experience
Work History
Delivery Driver
Cecil Furniture
2025 - 2025
Furniture Delivery Driver
Cecil’s Furniture Delivery
2025 - 2025
- Collaborated with warehouse staff to ensure timely loading and unloading of inventory for delivery.
- Assisted with assembly and installation of furniture at customer locations when required.
- Maintained accurate records of deliveries, including signatures and confirmation documentation.
- Promoted a clean work environment by maintaining a neat appearance both personally and within the vehicle.
- Supported fellow drivers in developing their skills by sharing knowledge about safe driving techniques, effective packing methods, and time-saving strategies.
- Fostered positive working relationships with regular customers.
- Delivered furniture efficiently by planning and optimizing delivery routes.
Retention Sales Agent
Spectrum
12.2020 - Current
- Over 15 years of good customer service
- Responded quickly to customer concerns or requests within target timeframes.
- Reported on sales transactions and expenses accurately.
- Provided continued customer support after closing sales.
- Overcame objections with successful product demonstrations and persuasive communication skills.
- Remained up to date on current offerings and company processes.
- Conducted product demonstrations to prospective clients.
- Exceeded sales objectives to capture new leads and customers.
Sales Associate
Coca cola
06.2017 - 11.2020
- Demonstrated selling experience in fast-paced, service-oriented retail setting.
- Supported team with receiving, pricing and merchandising.
- Helped customers navigate store, complete sales and process returns.
Manager
Family Dollars
12.2006 - 03.2017
- Oversaw execution of opening and closing procedures to desired standard.
- Supervised and guided employees to reach company objectives.
- Planned and executed strategies to increase business and drive profit growth.
- Organized training for new team members and routine retraining for established employees.
- Enforced safety procedures and monitored compliance.
- Covered daily business requirements with well-organized schedules and properly delegated assignments.
- Monitored inventory levels, placing orders.
- Delegated tasks to team members according to their abilities and workload.
Education
GED - undefined
Jones High School
Orlando, FLCertificate Of Completion - Truck Driving
TDI Sanford Truck Driving School
Sanford, FL 07.2025 - 08.2025
Skills
- Strategy Development
- Product Demonstrations
- Paperwork Processing
- Sales follow-up
- Customer Service
- Networking
- Safe driving practices
- Equipment maintenance know-how
- Logbook maintenance
- Weather condition awareness
- Accident prevention techniques
- Fuel efficiency strategies
- Vehicle inspection proficiency
- Emergency response preparedness
- Physical stamina and strength
Timeline
Certificate Of Completion - Truck Driving
TDI Sanford Truck Driving School
07.2025 - 08.2025
Retention Sales Agent
Spectrum
12.2020 - Current
Sales Associate
Coca cola
06.2017 - 11.2020
Manager
Family Dollars
12.2006 - 03.2017
GED - undefined
Jones High School
Delivery Driver
Cecil Furniture
2025 - 2025
Furniture Delivery Driver
Cecil’s Furniture Delivery
2025 - 2025
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