Detail-oriented IT specialist with strong troubleshooting and information security skills. Proven ability to enhance system reliability and provide exceptional end-user support.
Overview
3
3
years of professional experience
Work History
Information Technology Specialist
US Army
Parkersburg, WV
04.2023 - Current
Provided technical support for hardware and software issues, ensuring operational continuity.
Configured and maintained computer systems, enhancing user experience and system reliability.
Conducted routine system audits to ensure compliance with security protocols and procedures.
Provided comprehensive technical support to end-users, effectively resolving hardware and software issues.
Information Technology Specialist at Southern California Drug Task Force/Los Angeles Field Division (DEA)Information Technology Specialist at Southern California Drug Task Force/Los Angeles Field Division (DEA)