Antwonette Bromell
Florence,SC
Summary
Customer service-oriented team member with strong background in customer relations and administrative support. Committed to providing a pleasant customer experience to support the success of the company.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
ESS
08.2021 - 08.2023
- Company Overview: ESS is the company that schools go through to hire substitute teachers
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
- Maintained day-to-day classroom management and discipline to promote a safe learning environment.
- Enforced school and class rules to maintain order in classroom.
- ESS is the company that schools go through to hire substitute teachers
Front Desk Agent
Springhill Suites By Marriott
10.2021 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Issued room keys to guests upon check-in and answered questions regarding hotel property.
Night Auditor
Springhill Suites By Marriott
10.2020 - 05.2021
- Adjusted pending check-ins and payment processes to complete closing procedures.
- Entered customer data into the room system and updated information whenever guests changed rooms.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Education
Bachelor of Science - Criminal Justice
Morris College
Sumter, SC12-2025
Associate - Applied Science- Criminal Justice
Florence-Darlington Technical College
Florence, SC12.2023
Skills
- Hospitality Service
- Data Entry
- Dynamic Communication Skills
- Event Planning
- Guest Relations
- Adaptability
Timeline
Front Desk Agent
Springhill Suites By Marriott
10.2021 - 05.2023
Substitute Teacher
ESS
08.2021 - 08.2023
Night Auditor
Springhill Suites By Marriott
10.2020 - 05.2021
Associate - Applied Science- Criminal Justice
Florence-Darlington Technical College
Bachelor of Science - Criminal Justice
Morris College
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