Anu Nkematabong
LANHHAM,Maryland
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Diligent College Student focused on Cybersecurity information Analyst and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Army Military Reserve
US Army Reserve
Baltimore, MD
04.2021 - Current
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with others to discuss new opportunities.
Uber Partner
Self-employeed
Washington , DC
01.2017 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Accepted payment from customers through cash, credit cards, or mobile payments.
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Adhered to local driving laws while transporting passengers safely from point A to point B.
- Managed customer complaints professionally and courteously.
Cybersecurity Intern
Flo Tec
Washington , DC
03.2023 - 08.2023
- Conducted risk assessments of existing information systems.
- Performed regular system scans to detect potential cyber-attacks and intrusions.
- Analyzed log files for suspicious activities related to cybersecurity events.
- Monitored network traffic for malicious or unauthorized activity.
- Developed and implemented security protocols to protect corporate networks and systems.
- Created detailed reports on current security threats and vulnerabilities.
- Assisted in the development of incident response plans, procedures, and policies.
- Identified and addressed security gaps in existing applications and services.
- Provided technical advice on cyber defense strategies, tools, and technologies.
- Researched emerging trends in cybersecurity threats, risks, and countermeasures.
- Collaborated with IT teams to ensure data integrity across multiple platforms.
- Implemented software patches to address identified system vulnerabilities.
- Configured firewalls to protect against external attacks and malware infections.
- Tracked reported incidents using ticketing systems for further investigation.
- Documented processes for responding to cyber threats in accordance with industry standards.
- Evaluated the effectiveness of existing security infrastructure by running penetration tests.
- Coordinated with remote IT personnel to resolve any issues related to network security.
- Investigated new methods of authentication such as biometrics or two-factor authentication.
- Developed comprehensive training programs on best practices for data protection.
- Participated in threat intelligence sharing initiatives with other organizations.
- Ensured compliance with all applicable laws regarding data privacy and security.
- Analyzed system risk to identify and implement appropriate security countermeasures.
- Used penetration testing tools to identify weaknesses in security systems.
- Audited networks and security systems to identify vulnerabilities.
- Worked closely with fellow security personnel to remedy and alleviate technology issues.
- Built firewalls and encrypted data to secure confidential information.
- Promoted security awareness among employees and clients to alleviate risks and breaches.
- Analyzed security procedure violations and developed plans to prevent recurrence.
- Learned about latest security threats from blogs and online publications.
Education
Bachelor of Science - Cybersecurity Information Analyst
Western Governors University
Salt Lake City, UT03-2025
Skills
- Active Listening
- Quality Assurance
- Fluent in English and French
- Networking
- Excellent Communication
- Data Management
- Decision-Making
- Customer Service
- Written Communication
- Team Management
- Customer Relations
- Interpersonal Communication
- Cultural Awareness
- Analytical Thinking
- Remote Office Availability
- Training & Development
- Analytical
- Team building
Certification
- CompTIA A+ ce2023-Aug-182023-Aug-232023-Nov-202029-Nov-14
- CompTIA Network+ ce2023-Oct-112023-Oct-112023-Nov-202029-Nov-14
- CompTIA Project+2023-Nov-052023-Nov-05
- CompTIA Security+ ce2023-Nov-062023-Nov-062023-Nov-202029-Nov-14
Timeline
Cybersecurity Intern
Flo Tec
03.2023 - 08.2023
Army Military Reserve
US Army Reserve
04.2021 - Current
Uber Partner
Self-employeed
01.2017 - Current
Bachelor of Science - Cybersecurity Information Analyst
Western Governors University