Results-driven HR professional with a proven track record of overseeing well-organized and efficient HR operations. Skilled in balancing organizational targets with compliance requirements and employee demands. Dedicated to maximizing resource utilization and enhancing performance through forward-thinking approaches. Possesses a solid background in improving collaboration and fostering consensus across diverse company environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
US IT Staffing Manager
Equinexa LLC
Charlotte, North Carolina
09.2023 - 06.2024
Marketed and consulted with clients for open positions
Developed applicant sources by building relationships with local community organizations, universities, and municipalities.
Managing diversity, equity and inclusion (DEI) efforts
Creating project-related documentation and training manuals and teaching or training project employees and consumers
Sourced resumes for potential candidates using online resources and internal systems
Managed staff scheduling program, payroll responsibilities and clerical duties
Collaborated with HR to recruit and onboard new employees and conduct audit to ensure compliance
Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
Devised hiring and recruitment policies for employees in the company.
Senior Human Resources Specialist ( Internship )
Global Solutions LLC
Delaware, USA
11.2022 - 08.2023
Manage staffing process, including recruiting, interviewing, hiring and onboarding
Consulted with business leaders to develop and execute business strategy that built organizational capabilities, behaviors, structures, and processes
Coached HR managers on encouraging, training, and monitoring employee development, performance, and retention
Leveraged expertise on labor relations, succession planning, and team development to increase headcount by 75 employees while improving retention by 7%
Develop training materials and performance management programs to help ensure employees understand their job responsibilities
Create a compensation strategy for all employees based on market research and pay surveys and keeps the strategy up to date
Investigate employee issues and confinements and bring them to resolution and analyze trends in compensation and benefits
Served as a strategic partner to the business and developed HR strategies, needs assessments, and resulting HR solutions.
Senior Payroll Analyst
ADP Private Ltd
Hyderabad, India
10.2020 - 02.2021
Optimized payroll software use by customizing settings and configurations, maximizing efficiency and ease-of-use for team members.
Conducted internal audits of payroll records to identify errors and discrepancies, ensuring accurate payments for all employees.
Assisted employees with understanding their paychecks and benefit options during open enrollment periods or upon hire, promoting transparency in compensation practices.
Managed complex payroll issues with HR partners, resolving discrepancies promptly to maintain employee satisfaction.
Coordinated with external auditors during annual audits, providing necessary documentation and addressing any concerns related to payroll processes.
Streamlined payroll processes by implementing efficient software and tools, reducing processing time.
Reviewed time records for 250 employees to verify accuracy of information.
Human Resource Process Developer
Genpact (Client: Synchrony Financial)
Hyderabad, INDIA
11.2017 - 10.2020
Use performance management tools to provide guidance and feedback to team
Participated in leadership meetings on strategic meetings, development plans, performance management and employee agreement
Managed hiring and communication across 24 clients during my tenure
Developed meaningful relationships with partner companies, resulting in an improved contract renewal rate of17%
Partnered with the management to ensure HR goals and organizations compliance with local, state and federal regulations
Trained leadership personnel and employees on new business processes using in-person and online education.
Collection Process Associate
Genpact (Client: Synchrony Financial)
Hyderabad, INDIA
05.2014 - 10.2017
Research regarding unsettled account balance that is completely or partially unpaid
Investigate customer’s accounts and documents methodically and resolve inconsistencies and prepare adjustments
Document all calls with regards to customer enquire appropriately and accurately
Communicate clearly and effectively with customers and resolve their queries efficiently and promote teamwork and work and targets to meet success
Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
Handled high volumes of incoming work requests professionally while maintaining excellent organization.
Maintained high levels of data confidentiality through adherence to company policies and procedures.
Education
MBA - Human Resource, Marketing
Sardar Patel College
Telangana, India
05-2016
Bachelor of Science - Computer Science, Statistics, Mathematics
Not Specified
Telangana , India
05-2014
Skills
Staffing processes
Onboarding processes
Talent acquisition
Recruitment expertise
Workforce planning
Certification
Six Sigma Certification
Excel Certification - Microsoft Office Specialist (MOS) - Microsoft.
ADP Certified Payroll Specialist in ADP Workforce Now - Automatic Data Processing, Inc.
Advance Diploma in Human Resource Management & Indian Payroll System
Microsoft Office Specialist (MOS) Certification
Accomplishments
Collaborated with team of 50 in the development of Time and Attendance.
Resolved product issue through consumer testing.
Supervised team of 20 staff members.
Achieved by completing with accuracy and efficiency.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
US IT Staffing Manager
Equinexa LLC
09.2023 - 06.2024
Senior Human Resources Specialist ( Internship )
Global Solutions LLC
11.2022 - 08.2023
Senior Payroll Analyst
ADP Private Ltd
10.2020 - 02.2021
Human Resource Process Developer
Genpact (Client: Synchrony Financial)
11.2017 - 10.2020
Collection Process Associate
Genpact (Client: Synchrony Financial)
05.2014 - 10.2017
MBA - Human Resource, Marketing
Sardar Patel College
Bachelor of Science - Computer Science, Statistics, Mathematics
Staffing Manager/Patient Care Coordinator/Recruiter at Allied Professional Nursing Care, Inc.Staffing Manager/Patient Care Coordinator/Recruiter at Allied Professional Nursing Care, Inc.