Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Anwar Goodwin

Plantation,FL

Summary

Experienced leader with a background in team management at Panera and Wellington, promoted to Shift Supervisor at Panera and Plantation. Proficient in lawn care maintenance from Bechy's Lawn Care, with academic achievements at Palm Beach Central demonstrating attention to detail, effective time management, and commitment to safety protocols. Certified in Microsoft and skilled in hand/power tools, possessing a versatile skill set for leveraging leadership experience and technical aptitude. Reliable Shift Leader with 2 years of experience in the Panera Bread industry, excelling as a motivational leader who effectively communicates duties and tasks. Dedicated to providing the highest standard of service and creating a welcoming environment for customers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Panera
08.2024 - Current
  • Assisting in the training of new team members, ensuring they are properly trained in company standards and procedures
  • Providing guidance and direction to line workers, ensuring they understand their tasks and perform them efficiently
  • Working towards achieving performance targets set by management, such as sales goals, customer satisfaction metrics, and productivity standards
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Team Leader

Panera Bread
08.2023 - 08.2024
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Observed packing operations to verify conformance to specifications.
  • Frequently inspected production area to verify proper equipment operation.

Lawn Care Maintenance

Bechy's Lawn Care
04.2019 - 01.2024
  • Follow safety procedures and guidelines to prevent accidents and injuries while working with equipment and chemicals
  • Operate and maintain landscaping equipment and tools in safe and efficient working condition
  • Perform routine maintenance tasks, including Mulching, cleaning lawns full of debris, and mowing lawns to promote healthy growth
  • Delivered services to customer locations within specific timeframes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

High School Diploma -

Palm Beach Central
Wellington, FL
05.2024

Skills

  • Shift reporting
  • Cash handling
  • Policy enforcement
  • Document management
  • Customer-oriented
  • Labor and food cost control
  • Attendance oversight
  • Schedule management
  • Training and mentoring
  • Safety awareness
  • Workplace safety
  • Conflict resolution techniques

Accomplishments

  • Supervised team of 7 staff members.
  • Documented and resolved customer issues which led to customer satisfaction.
  • Achieved great reviews through effectively helping with Panera Bread Catering.

Certification

  • Food protection manager certifications , ServeSafe - December 2024-January 2025

Timeline

Shift Supervisor

Panera
08.2024 - Current

Team Leader

Panera Bread
08.2023 - 08.2024

Lawn Care Maintenance

Bechy's Lawn Care
04.2019 - 01.2024

High School Diploma -

Palm Beach Central

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Anwar Goodwin