Anwer Said
Amherst,NY
Summary
Adaptable professional with experience managing wholesale accounts, processing orders, and maintaining accurate records. Strong in customer service, follow-up, and issue resolution, with a proven ability to manage multiple priorities, support client needs, and maintain organized communication logs.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Medical Assistant
Dent Neurological Institute
Amherst, NY
10.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted neurological patients with intake, vital signs, and room preparation.
- Supported physicians during neurological exams and in-office procedures.
- Documented patient histories and visit notes in electronic medical records.
- Prepared exam rooms and cleaned instruments using infection control standards.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Managed front desk tasks, phone calls, and patient records for clinic flow.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Account Manager
Buffalo Smokes
Amherst, New York
07.2024 - Current
- Managed wholesale account portfolios for Buffalo Smokes retail and distributor partners.
- Built customer relationships through regular follow-up and issue resolution.
- Managed multiple accounts simultaneously while meeting deadlines.
- Processed orders, invoices, and account updates in sales records.
- Maintained accurate client records and communication logs.
Education
High School Diploma -
Amherst Central Highschool
Amherst, NY06-2024
Some College (No Degree) - Business Administration
University At Buffalo
Buffalo, NY10-2026
Skills
- Customer service
- Patient coordination
- Medical records
- Electronic charting
- Office administration
- Account management
- HIPAA compliance
- Microsoft Excel
- Attention to detail
- Fluent in Arabic
- Client relations
- Time management
- Strategic account planning
- Sales analysis
- Revenue growth
- Database management
- Account strategy development
- Accounts payable/receivable
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Medical Assistant
Dent Neurological Institute
10.2024 - Current
Account Manager
Buffalo Smokes
07.2024 - Current
High School Diploma -
Amherst Central Highschool
Some College (No Degree) - Business Administration
University At Buffalo