Any Sampson
Boerne,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Auto Claims Adjuster
USAA - P&C Auto Insurance
San Antonio, TX
02.2021 - 10.2023
- Negotiated with claimants to settle claims.
- Examined photographs and surveillance and any other documents relating to claims.
- Issued payouts to claimants.
- Evaluated and investigated over Number auto claims in Year and decided whether insurer should pay claim.
- Worked in a call center , made calls to all the parties involved in the accident .
- Traveled to perform estimate's
General Manager of Operations
Ventures Inc.
Boerne, Texas
04.2015 - 10.2020
- Designed modern employee recognition program which boosted productivity and improved morale.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Clinical Scheduler
South Texas Pain
San Antonio , Texas
07.2010 - 09.2015
- Notified patients and providers of impending schedules, changes in schedules and pertinent preparation for tests and exams through face-to-face, telephone and electronic means.
- Coordinated physician appointment orders with patient requests to build schedule for each patient incorporating pertinent information.
- E-scripted prior authorizations to pharmacies, sent out referrals to different healthcare offices.
- Called and schedule follow up appointments .
- Worked closely with doctors and nurses .
Education
Associate Of Applied Business - Business Management
Hallmark University
San Antonio, TX01.2010
Skills
- Insurance
- Medical Terminology
- Direct Marketing
- Deductible Collection
- Communication Skills
- Sales Expertise
- Coaching and Mentoring
- Sales Growth
- HR
- Supplier Relations
- CRM Systems
- High-Volume Environments
- Performance Goals
- Customer Service and Assistance
- Trained in Salesforce
- Microsoft Windows
- Interpersonal Communication
- Attention to Detail
Timeline
Auto Claims Adjuster
USAA - P&C Auto Insurance
02.2021 - 10.2023
General Manager of Operations
Ventures Inc.
04.2015 - 10.2020
Clinical Scheduler
South Texas Pain
07.2010 - 09.2015
Associate Of Applied Business - Business Management
Hallmark University