Anya Surdyka
Oceanside
Summary
Highly motivated with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Express Factory Outlet
Somerville
10.2025 - Current
- Assisted customers with product selections and inquiries.
- Organized merchandise displays to enhance store aesthetics.
- Maintained inventory levels through regular stock checks.
- Processed transactions accurately at the cash register.
- Provided excellent customer service to foster a welcoming environment.
- Handled returns and exchanges following store policies.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Created price tags and merchandise signs for new items.
Retail Sales Associate
TJX Companies
Long Island
08.2023 - 03.2024
- Checked out customers at the cashier
- Put returned and misplaced items back on the shelves
- Sold TJX credit cards to interested customers
- Provide a collection of feedback surveys
- Skills: Attention to Detail, Organization, Problem-solving, Self-management, Time Management, Adaptability, Work ethics
Education
BA - Criminal Justice
SUFFOLK UNIVERSITY
Boston, MA05.2028
Skills
- Attention to detail
- Organization
- Problem solving
- Self-management
- Adaptability
- Work ethics
- Customer service
- Visual merchandising
- Time management
- Customer assistance
- Store opening and closing
- Price tagging
- POS system operations
- Cash handling
- Merchandise display
- Money handling
- Stock replenishment
- Shelf stocking
Pronouns
She/Her
Timeline
Retail Sales Associate
Express Factory Outlet
10.2025 - Current
Retail Sales Associate
TJX Companies
08.2023 - 03.2024
BA - Criminal Justice
SUFFOLK UNIVERSITY