Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Direct Support Professional
Upstate Cerebral Palsy
06.2024 - 01.2025
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Certified Nursing Aide
Masonic Care Community of New York
05.2020 - 07.2024
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained complete confidentiality with patient information to provide professional, secure medical services.
Assisted patients in maintaining their independence by encouraging self-care activities appropriate for their abilities.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.