Zoe Cuciti-Wells
Highland,NY
Summary
Motivated professional with a proven track record of embracing new challenges. Demonstrates strong work ethic and adaptability in dynamic environments. Exceptional interpersonal skills enhance collaboration and team effectiveness. Quick learner with ability to master new skills independently.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Residence Counselor
Rehabilitation Support Services, Inc.
Saugerties, NY
11.2024 - 12.2025
- Complete the required assessments upon admission into the program with residents.
- Conduct bi weekly sessions with residents.
- Educated clients on coping strategies and life skills for recovery.
- Maintained accurate documentation of client progress and treatment outcomes.
- Conducted assessments to evaluate client needs and readiness for change.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Distribute medication at the scheduled times and conduct medication counts at shift changes.
- Complete rounds hourly to make sure each resident is accounted for.
- Crisis intervention as needed.
- Facilitated group therapy sessions to encourage peer support and engagement.
- Complete intake assessments and any required intake paperwork
- Provided counseling support to clients in rehabilitation programs.
- Developed individualized treatment plans for diverse client needs.
Housing Specialist
Rehabilitation Support Services, Inc.
Poughkeepsie, NY
04.2024 - 11.2024
- Carry a caseload of clients which are met with once a month.
- Assist with completing paperwork (SNAP, SSI, etc)
- Inspecting apartments to ensure there are no issues.
- Documenting in online charts.
- Completing yearly paperwork with clients.
- Developed personalized housing plans based on client goals.
- Conducted regular follow-ups to ensure client housing stability.
Vocational Specialist
Rehabilitation Support Services, Inc.
Saugerties, NY
11.2023 - 02.2024
- Assisting clients with completing paperwork (SNAP, SPOA, Access VR Housing applications, SSI, etc)
- Running morning group
- Completing grocery shopping for the house
- Encouraging clients to complete GED or courses through Access VR
Counselor Aide
Cornerstone Treatment Facility
Rhinebeck, NY
04.2023 - 09.2023
- I work directly with the patients and assisted them with attending their groups.
- I complete a census at every meal to ensure that all patients are accounted for.
- I sit and talk with them if they are struggling with something or feel triggered by event that occurred if a counselor is unavailable.
- I assist the counselors with locating patients, assist with groups, assist the patients with attending and completing their phone screenings and assist during crises.
Case Coordinator
Rehabilitation Support Services, Inc.
Poughkeepsie, NY
10.2020 - 04.2023
- Coordinated client assessments and developed individualized service plans.
- Facilitated communication between clients, families, and service providers.
- Monitored client progress and adjusted support strategies as needed.
- Maintained accurate case files using case management software.
- Collaborated with multidisciplinary teams to enhance client care services.
- Advocated for client needs within community resources and programs.
- Completed patient follow-up services, data collection, and clinical monitoring and liaised with primary health care providers to deliver coordinated care to patients.
- Stayed up to date on relevant processes and compliance standards for optimal oversight.
- Met clerical needs by making phone calls, replying to emails and data entry.
- Ensured confidentiality of all sensitive information associated with cases being managed.
Produce Associate
Hannaford
Highland, NY
05.2018 - 10.2020
- Cleaning, stocking, cutting fruit
Sales Associate
Babies 'R' Us
Wappingers Falls, NY
02.2017 - 05.2017
- Stocking shelves, having knowledge about baby supplies, customer service
Housekeeper
SUPER 8 MOTELS
Highland, NY
07.2016 - 01.2017
- Cleaning bathrooms, vacuuming, changing beds
Sales Associate
Speedway LLC
05.2015 - 07.2016
- Maintained product displays to ensure cleanliness and organization.
- Handled cash transactions accurately during daily operations.
- Processed customer payments and provided change efficiently.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
Education
High school diploma -
Highland High School
Highland, NYSkills
- Food safety and preparation
- Customer service and support
- Medication administration
- Mental health counseling
- Cash handling and cashiering
- Crisis intervention strategies
- Substance Use counseling and recovery support
- Behavioral health services
- Microsoft Office proficiency
- Commercial cleaning and sanitation
- HIPAA compliance
- Care coordination
- Individualized treatment planning
- Effective communication
Certification
• CASAC-T
• Defensive Driving
• Driver's License
• Defensive Driving
• Driver's License
Languages
English
Personal Information
Authorized To Work: US for any employer
Timeline
Residence Counselor
Rehabilitation Support Services, Inc.
11.2024 - 12.2025
Housing Specialist
Rehabilitation Support Services, Inc.
04.2024 - 11.2024
Vocational Specialist
Rehabilitation Support Services, Inc.
11.2023 - 02.2024
Counselor Aide
Cornerstone Treatment Facility
04.2023 - 09.2023
Case Coordinator
Rehabilitation Support Services, Inc.
10.2020 - 04.2023
Produce Associate
Hannaford
05.2018 - 10.2020
Sales Associate
Babies 'R' Us
02.2017 - 05.2017
Housekeeper
SUPER 8 MOTELS
07.2016 - 01.2017
Sales Associate
Speedway LLC
05.2015 - 07.2016
High school diploma -
Highland High School