Ethan Romeu
The Bronx,NY
Summary
Knowledgeable Residence Counselor with solid track record in providing compassionate and effective counseling services. Able to assist and encourage individuals to develop natural supports and include these supports in Support Plans and client related meetings. Demonstrated proficiency in active listening and emotional intelligence, fostering safe and supportive environment for clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Residence Counselor
The Bridge Inc.
01.2024 - Current
- Assisted clients with restorative services and ADLs, including cooking, cleaning, shopping, medication management, personal hygiene, money management, and accessing community resources to promote independence and well-being.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Co-facilitated groups on topics such as wellness, leadership, housing, employment, education, relationships, and decision-making.
Sales Associate
American Eagle Outfitters, Inc
11.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Criminology
John Jay College of Criminal Justice
New York, NY06-2024
Skills
- Client advocacy
- Mental health support
- Crisis intervention techniques
- Team Player
- HIPAA
- AWARDS
Languages
Spanish
Professional Working
Timeline
Residence Counselor
The Bridge Inc.
01.2024 - Current
Sales Associate
American Eagle Outfitters, Inc
11.2020 - 03.2021
Bachelor of Arts - Criminology
John Jay College of Criminal Justice
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