Mara Nolan
Oneonta,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residence Counselor
Rehabilitation Support Services Inc. (RSS)
06.2022 - Current
- Continuously works to provide resident satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Assists residents in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintains accurate documentation of resident interactions, assessments, and progress notes for effective case management.
- Maintains confidentiality of records relating to residents' treatment.
- Participated in ongoing professional development trainings to remain current on best practices within the mental health field.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Ensured a clean and safe environment for residents by performing thorough cleaning tasks throughout the community residence.
Dog Sitter
Majestic White Shepards
09.2021 - 07.2022
- Kept accurate records of each dog's needs, preferences, medical information, dietary restrictions/feeding schedules, along with any information or instructions provided by owner.
- Handled emergency situations calmly and efficiently, contacting veterinarians and owner when needed while prioritizing animal safety above all else.
- Provided additional support services such as overnight stays and house-sitting.
- Maintained a safe, clean and organized work space.
- Demonstrated reliability and trustworthiness by consistently arriving punctually.
Delivery Driver
Pizza Hut Inc.
03.2021 - 09.2021
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Processed cash, check, credit and debit card payments.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Stocked shelves and loaded orders to prepare deliveries.
Library Clerk (Work Study)
SUNY Cobleskill
09.2020 - 02.2021
- Improved library organization by diligently shelving books and materials in appropriate locations.
- Assisted patrons with operation of library computers, scanners and printers along with audio/visual equipment.
- Located desired customer items through interlibrary loan system and coordinated deliveries.
- Maintained and updated patron records in library system database.
Night Host (Work Study)
SUNY Cobleskill
02.2020 - 06.2020
- Conducted regular security patrols throughout the dormitories, reporting any suspicious activity or safety hazards immediately.
- Prepared accurate daily reports, detailing room statuses, and any incidents that occurred during the night shift.
- Handled emergency situations calmly and efficiently, contacting appropriate personnel when necessary.
- Trained new night hosts on job responsibilities, policies, and software systems used for various tasks.
Education
Bachelor of Science - Applied Psychology
SUNY Cobleskill
Cobleskill, NY09.2024
High School Diploma -
Gilbertsville Mt. Upton Central School District
Gilbertsville, NY06.2019
Skills
- HIPAA
- Microsoft Office/Excel
- Data Entry
- Effective Communication
- Stress Management
- Staff Training
- Client Advocacy
- Problem-solving
- Time management
- Medication Administration
- Cash handling
Accomplishments
National Society of Leadership and Success (NSLS)
Certification
Medication Administration Certification
CPR Certification
Timeline
Residence Counselor
Rehabilitation Support Services Inc. (RSS)
06.2022 - Current
Dog Sitter
Majestic White Shepards
09.2021 - 07.2022
Delivery Driver
Pizza Hut Inc.
03.2021 - 09.2021
Library Clerk (Work Study)
SUNY Cobleskill
09.2020 - 02.2021
Night Host (Work Study)
SUNY Cobleskill
02.2020 - 06.2020
Bachelor of Science - Applied Psychology
SUNY Cobleskill
High School Diploma -
Gilbertsville Mt. Upton Central School District
Medication Administration Certification
CPR Certification
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