Rochelle Nurse
Brooklyn,NY
Summary
Dedicated, focused, and motivated individual, willing to provide direct patient care in the health care setting. Very reliable and driven with strong determination and prioritization abilities. By offering help, hope, and opportunity to the most vulnerable in the community.
Overview
9
9
years of professional experience
Work History
Residence Counselor
The Bridge
05.2023 - Current
- Provide crisis intervention
- Escort clients to outside appointments throughout the community utilizing public transportation
- Medication Administration.
- Assist clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Designed safe and supportive environment for clients to discuss issues.
Medical Assistant
Brooklyn Women’s Medical Center
01.2023 - Current
- Scheduled appointments using Nextgen EHR software
- Fetal heart rate monitoring.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Customer Service Representative
Bed Bath & Beyond
01.2015 - 07.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Medical Assistant
Garden OBGYN
01.2019 - 03.2021
- Examined 40+ patients daily
- Demonstrated proficiency in rooming patients, taking vitals, and venipuncture.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Some College (No Degree) - Radiologic Technology
New York City College of Technology (CUNY)
Brooklyn, NYIntern - Medical Assistant
SUNY DOWNSTATE MEDICAL CENTER & HEALTHY HEART
Brooklyn, NY12.2018
Associate of Science: Medical Assisting -
Swedish Institute College of Health Science
New York10.2016
Skills
- Microsoft office/ Excel Efficient
- Customer Service
- Office Management
- Interpersonal Skills
- Active Listening
- Microsoft PowerPoint
- Report Preparation
- Problem Solver
Timeline
Residence Counselor
The Bridge
05.2023 - Current
Medical Assistant
Brooklyn Women’s Medical Center
01.2023 - Current
Medical Assistant
Garden OBGYN
01.2019 - 03.2021
Customer Service Representative
Bed Bath & Beyond
01.2015 - 07.2023
Some College (No Degree) - Radiologic Technology
New York City College of Technology (CUNY)
Intern - Medical Assistant
SUNY DOWNSTATE MEDICAL CENTER & HEALTHY HEART
Associate of Science: Medical Assisting -
Swedish Institute College of Health Science
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