Anyia Hillman
Chicopee,MA
Summary
I have capabilities to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I exceed willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Patient Access Service Representative
Cooley Dickinson
10.2023 - Current
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Engaged with patients to provide critical information.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Followed document protocols to safeguard confidentiality of patient records.
Sales Associate
TJX Companies
06.2017 - 10.2023
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Patient Access Representative
Mercy Medical Center
03.2021 - 08.2023
- Greeted and assisted patients with check-in procedures.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Demonstrated excellent problem-solving skills by identifying potential issues within the registration process and implementing effective solutions to address them.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Office Data Entry Clerk
Mercy Medical Center
06.2016 - 08.2016
- Collated and organized data entry documents into filing systems for easy access.
- Communicated effectively with coworkers and management, addressing any concerns or discrepancies found in the entered data.
- Managed and organized documents for data entry tasks.
- Checked for accuracy by verifying data and records.
Education
Bachelor of Science - Psychology
University of Massachusetts Amherst
Amherst, MA12.2024
Associate of Arts - Applied Psychology
Springfield Technical Community College
Springfield, MA06.2023
High School Diploma -
West Springfield High School
West Springfield, MA06.2018
Skills
- Sterilization procedures
- Registration and Scheduling
- Medical Terminology
- Payment Processing
- Payment Collection
Timeline
Patient Access Service Representative
Cooley Dickinson
10.2023 - Current
Patient Access Representative
Mercy Medical Center
03.2021 - 08.2023
Sales Associate
TJX Companies
06.2017 - 10.2023
Office Data Entry Clerk
Mercy Medical Center
06.2016 - 08.2016
Bachelor of Science - Psychology
University of Massachusetts Amherst
Associate of Arts - Applied Psychology
Springfield Technical Community College
High School Diploma -
West Springfield High School