Anyiah Jones

• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management, delivered prompt service to prioritize customer needs, worked quick on feet when in emergencies, kept anxious customers calm when needed, came up with quick solutions for patients, kept track of whom were coming and going, updating doctors/patients
• Data entry

• Answered patient inquiries and provided information about healthcare services, helped patients find their way throughout the hospital, provided masks for patients

• Working in sterile areas, delivering items, picking items from shelves
• Data entry

• Conducted thorough reviews of borrower accounts, identifying errors and rectifying issues promptly.
• Maintained up-to-date knowledge of federal regulations and guidelines regarding student loans, ensuring accurate advising services.
• Advised borrowers on deferment and forbearance options during financial hardships, helping them maintain good loan standing.
• Data entry
• Work from home

Entered data accurately and efficiently.

Analyzed and resolved complex claims issues promptly.

Authorizations

Handled both incoming and outgoing calls efficiently.

Executed tasks remotely with consistent productivity.