Anyjiah Trujillo
Hamden,Connecticut
Summary
Proven efficiency enhancer, adept in organization and time management, significantly streamlined front desk operations at Lovely Nails. Excelled in telephone skills and data entry, effectively managing client appointments and inquiries. Demonstrated strong teamwork and multitasking abilities as a Crew Member at Dairy Queen, ensuring high-quality service and cleanliness. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Lovely Nails
12.2023 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Reduced waiting times for visitors by implementing more efficient check-in process.
Crew Member
Dairy Queen
06.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Hamden High School
Hamden, CT06.2024
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Scheduling
Scheduling appointments
Greeting and Seating Clients
Calendar Management
Timeline
Receptionist
Lovely Nails
12.2023 - 06.2024
Crew Member
Dairy Queen
06.2022 - 03.2023
High School Diploma -
Hamden High School
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