Anykia McGee

As an alarm dispatcher I monitored incoming alarms and coordinated appropriate emergency responses. This role involved assessing situations quickly, communicating with customers and emergency services, and ensuring accurate documentation of all incidents.

• Monitor alarm systems for security, fire, and medical alerts.
• Respond promptly to incoming alarm signals and determine the nature of the emergency.
• Contact property owners, keyholders, or designated contacts to verify alarms.
• Dispatch police, fire, or medical services when necessary.
• Follow established protocols and procedures for different types of alarms.
• Provide excellent customer service during high-stress situations.
• Handle multiple alarms and calls simultaneously while prioritizing urgent cases.

As a cleaning technician I was responsible for maintaining cleanliness, sanitation, and overall appearance of assigned areas. This role ensured a safe and hygienic environment in a hospital setting through routine and specialized techniques.

• Perform general cleaning duties such as sweeping, mopping, vacuuming and dusting.
• Follow cleaning schedules and checklists to ensure all tasks are completed.
• Use cleaning chemicals safely and according to instructions.
• Report maintenance issues, damages, or safety hazards to supervisors.
• Replenish supplies such as soap, paper, towels, and cleaning products.
• Follow health and safety standards, including the use of PPE.

assurance a phlebotomist I was responsible for collecting blood and other specimens from patients for laboratory testing. In this role, it required precision, strong patient interaction skills, and strict adherence to safety and infection control procedures.

• Performed venipuncture and capillary blood collection on patients of all ages.
• Verify patient identity and ensure accurate labeling of specimens.
• Follow infection control, safety, and quality assurance protocols.
• Collaborate with laboratory staff and healthcare professionals.