ANYSSA VILLALBA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Associate
In-N-OUT Burger Store 151
12.2021 - Current
- Worked varied hours, days, nights and weekends as business needs dictate
- Managed customer relations and customer service through daily communication and interaction
- Maximized customer interactions by promptly identifying needs and wants
- Increased customer satisfaction significantly within department
- Worked front counter, drive-thru and other areas.
Crew Member
Starlight Terrance Cinemas
08.2021 - 12.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
- Kept food preparation area, equipment and utensils clean and sanitary.
Crew Member
AMC Theatres
04.2021 - 08.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Accurately operated cash register to process customer payments
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
- Collaborated with team members to complete orders.
Education
Certificate - Medical Assisting
UEI College - Gardena
05.2024
High School Diploma -
Soc Just Leadership Acad At Esteban E. Torres High School
06.2020
Skills
- Product and Service Sales
- New Hire Training
- Time Management
- Attention to Detail
- Patient interviewing
- CPR/AED
- CPR
- Medical Records Management
- Customer Engagement
- Vital signs monitoring
- HIPAA Compliance
Timeline
Associate
In-N-OUT Burger Store 151
12.2021 - Current
Crew Member
Starlight Terrance Cinemas
08.2021 - 12.2021
Crew Member
AMC Theatres
04.2021 - 08.2021
Certificate - Medical Assisting
UEI College - Gardena
High School Diploma -
Soc Just Leadership Acad At Esteban E. Torres High School