Anzal Mahdi

Traveled to and assisted different properties with the following

• Managing residents
• Processing Certifications
• Posting Payments and late charges
• Working closely with maintenance and vendors
• Handle Residents Complains
• Translated/Assist Somali Tenants in their language.
• Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
• Encouraged prospective tenants to fill out applications after property tours.
• Conducted background checks on applicants.
• Checked rental eligibility by following company's verification process.
• Coordinated maintenance and repair requests and contacted contractors for bid proposals.
• Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
• Managed all maintenance requests from tenants in a timely manner.
• Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
• Ensured that all rent payments were collected on time by following up with delinquent tenants.
• Processed evictions when necessary in accordance with state laws and procedures.

• Developed workable solutions for recurring problems for individuals and families.
• Referred patients to community resources for mental health treatment, child protective services, and assistance for people with developmental disabilities.
• Developed and presented job search training sessions to groups of up to 20 participants.
• Performed assessments to determine individual limitations and strengths.
• Maintained accurate records and documented client data in company databases.

• Developed and implemented effective leasing strategies to maximize occupancy rates.
• Collected monthly assessments, rental fees, deposits and payments.
• Handled resident complaints and expedited maintenance requests.
• Inspected properties regularly to identify deficiencies and schedule repairs.
• Met with prospective tenants to show property and assess applications or sign leases.
• Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
• Facilitated tenant paperwork processing and verification.
• Investigated and resolved property complaints and violations to foster pleasant living environment for residents.

• Inspected vacant units and ensured they were ready for showings.
• Greeted prospective tenants, answered questions, and provided tours of the property.
• Advertised available properties through various outlets such as Craigslist and and other online listings sites.
• Processed applications by conducting background checks and verifying references.
• Collected security deposits from new tenants.
• Maintained accurate records of all tenant leases, payments, and occupancy status.
• Resolved tenant complaints regarding maintenance or other issues in a timely manner.
• Conducted periodic inspections of units to ensure compliance with lease terms.
• Assisted in preparing legal documents such as eviction notices when necessary.

• Distributed work orders to different departments.
• Contacted suppliers to verify shipment details.
• identified work priorities, meet deadlines with little supervision
• Received deliveries, scanned packages and updated orders in internal database.
• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Filed requisitions for out of stock items and supplies.