Anzlei Printup
Rome,GA
Summary
Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Mellow Mushroom
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
El Nopal Family Mexican Restaurant
08.2022 - 04.2023
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Assistant Teacher
Sunbrook Academy
01.2022 - 07.2022
- Completed daily reports, meal count sheets, and attendance logs.
- Established positive relationships with parents and children through effective communication.
- Collaborated with teacher in adapting curriculum to meet individual student goals.
- Helped to maintain a positive learning atmosphere in the classroom.
Education
Bachelor Of Business Administration - Business Administration
University of West Georgia
Carrollton, GA05.2026
Diploma -
Cartersville High School
Cartersville, GA05.2020
Skills
- Electronic Communication
- Service Quality
- Guest Relationship Management
- Cash Handling
- Bill computation
- Multitasking
Certification
CPR/First Aid Certification 2021
Timeline
Server
Mellow Mushroom
09.2023 - Current
Server
El Nopal Family Mexican Restaurant
08.2022 - 04.2023
Assistant Teacher
Sunbrook Academy
01.2022 - 07.2022
Bachelor Of Business Administration - Business Administration
University of West Georgia
Diploma -
Cartersville High School