Aolani Tucker
Columbus
Summary
Compassionate Medical Assistant with extensive experience at Mount Carmel Medical Group, skilled in patient education and medication administration. Proven ability to enhance patient satisfaction through attentive care and effective communication. Proficient in HIPAA compliance and specimen collection, ensuring safety and adherence to protocols while fostering a supportive environment for patients.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mount Carmel Medical Group
04.2025 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Educated patients on medication usage and treatment plans, fostering understanding and compliance.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Care Technician
Reunion Rehab Hospital
04.2023 - 08.2024
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization in patient care areas to promote hygiene.
- Supported patients with daily living activities, enhancing overall well-being.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Therapy Technician
Reunion Rehab Hospital
07.2022 - 04.2023
- Assisted therapists in administering treatment plans and monitoring patient progress.
- Maintained clean and organized therapy equipment and workspaces to ensure safety standards.
- Supported patients in performing exercises, enhancing mobility and functional abilities.
- Educated patients on home exercise programs, promoting adherence to rehabilitation goals.
- Conducted routine inventory checks of supplies, ensuring availability for therapy sessions.
- Provided compassionate support to patients, addressing their emotional needs throughout the rehabilitation process.
Education
High School Diploma -
Olentangy Orange High
Delaware, OH08-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- CPR
- Immunization administration
- Compassionate
- Specimens collection and processing
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Mount Carmel Medical Group
04.2025 - Current
Patient Care Technician
Reunion Rehab Hospital
04.2023 - 08.2024
Therapy Technician
Reunion Rehab Hospital
07.2022 - 04.2023
High School Diploma -
Olentangy Orange High
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