Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashok Pamulapati

Upper Arlington

Summary

Dedicated Pharmacy Technician with proven expertise at CVS Pharmacy in FDA compliance and insurance reconciliation. Recognized for exceptional problem-solving skills and accuracy in medication dispensing. Committed to enhancing service quality and efficiency, consistently resolving customer issues and ensuring precise prescription processing. Strong background in billing support and advanced math skills.

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
10.2024 - Current
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Entered and processed patients' prescriptions into internal system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Resolved third-party billing, computer system and customer service issues.

Back of House Team Member

Noodles & Company
12.2023 - 08.2024
  • Prepared food and drinks while following safe food handling procedures.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Unloaded and stocked kitchen supplies.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Verified dishes were prepared according to restaurant recipes and quality standards.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Maintained updated certifications in food safety and sanitation regulations.
  • Checked use by dates on food and beverage stock and maintained record of wasted items.
  • Checked food preparation and presentation to verify quality and consistency.

Store Associate

CVS
05.2022 - 03.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Associate of Applied Science - Cybersecurity

Columbus State Community College
Columbus, OH
05-2027

High School Diploma -

Upper Arlington High School
Upper Arlington, OH
05-2024

Skills

  • FDA compliance
  • Drug utilization review
  • Billing support
  • Proper labeling
  • Insurance reconciliation
  • Problem-solving skills
  • Processing payments
  • Advanced math skills
  • Interpreting orders
  • Medication labels
  • Insurance billing
  • Manual and automated medication dispensing
  • Insurance verification

Languages

English
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
10.2024 - Current

Back of House Team Member

Noodles & Company
12.2023 - 08.2024

Store Associate

CVS
05.2022 - 03.2023

Associate of Applied Science - Cybersecurity

Columbus State Community College

High School Diploma -

Upper Arlington High School

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